CARS24 is revolutionizing and regularising the way pre-owned cars are bought in the UAE. Buying a car is an important decision for every buyer, and we give you a simple method and quality assurance to make the process a breeze. Here’s what we offer.
All cars in our catalog are located in CARS24 hubs across the UAE, where we conduct our rigorous vehicle inspection process. Once you reserve any car online, we ship it to the hub closest to you or deliver it right to your doorstep.
If you've ever bought clothes or groceries online, you already know how this works! It's simple, and can be done in easy steps.
Absolutely. Every one of our cars has passed a 150+ point technical inspection and an RTA check, so they’re of perfect quality. What’s more, all our cars come with a complimentary service warranty, ranging from 3 Months / 5K Kms to 12 months / 20K Kms. In addition, you have the option to purchase a 12-month extended warranty.
All the prices are reasonable and competitive, assigned by experts after taking multiple factors into consideration. We factor in:
The price you see listed on the website is the final price you pay. We have no extra charges for insurance, registration and delivery!
Do note, if you opt for finance through CARS24, an extra fee for processing the evaluation certificate will apply, which will be paid to the processing bank.
You will not feel the need to negotiate at all. You’ll see, all the prices are reasonable and competitive. We are 100% online, and hence save on expensive rental/staff costs, and so you save on those additional fees as well.
And don’t forget, any car purchased from us brings with it several benefits - a comprehensive 24-months warranty, free registration transfer and insurance, free home delivery, zero cancellation or return charges, and an unbeatable 7-day test ownership program. You’ll find the experience and benefit worth the amount you pay!
All the details you want, need, or feel like checking up on to make an informed buying decision. We’re committed to giving you a seamless and fully transparent transaction, so we list an abundance of information on each car page, including a detailed 150+ point inspection report with input from our auto experts. If you pick a car, here’s what you’ll find about it:
If the tyres are more than 5 years old and/or the tread depth of the tyres is less than 3.0mm, we would replace the tyres. The spare tyre is replaced if it does not meet the approved RTA standards.
Not necessarily. Sometimes a repaint is required to return a car to its best condition as small scratches and dents are unavoidable.
After inspecting a car on 150+ Parameters, depending on what is needed, we do whatever it takes to return it to its best condition!
All cars are inspected on 150+ parameters in which we check the brake pads and discs. The same will be replaced if the thickness is below the vehicle manufacturer guidelines.
You can make an open booking by paying a nominal and refundable amount of 99 AED. It allows multiple customers to test drive the car. The one who pays the 1000 AED first will have exclusive right to purchase the car. However, your booking might get canceled if another customer exclusively reserves it before you.
You can make an exclusive booking by paying an upfront token amount of 1000 AED and exclusively book this car for 96 hours. This token amount will be adjusted in your final purchase amount.
After you make an open booking on the car for a nominal amount of 99 AED, A relationship manager will help you schedule a test drive. However, your booking might get canceled if another customer exclusively reserves it before you.
100% refundable. The amount you pay for reservation is only blocked by your bank, and is auto released instantly after 96 hours when the booking expires. Do check your bank account balance to confirm this refund after the booking period lapses!
An open booking allows multiple customers to test drive the car. However, exclusive rights to the car will be given to the customer who pays the token amount first.
Once you decide you like a car, you can book the car exclusively by paying a token amount of 1000 AED before another customer books it. This gives you exclusive rights to the car and gives you the time to book a test drive and make a decision without any hurry.
Once you reserve the car exclusively by paying an adjustable amount of 1000 AED, A relationship manager will help you with the next steps - from test drive, to documentation, registration and more.
100% refundable. If your booking expires or you wish to cancel your booking, the Token amount will be refunded and will be credited in your account in 5-7 days. If you decide to purchase the car, the token amount will be adjusted in your final purchase amount.
Most of the banks have a minimum loan amount of AED 2500/- However the minimum loan amount offered by DIB is AED 15000/-.
CARS24 transactions are done completely online. You can make the payment through bank transfer, cheque, debit card, or credit card.
DBR is Debt Burden Ratio and is used to measure an individual’s ability to manage monthly payments and repay debts. It is calculated by dividing the total recurring monthly debt by gross monthly income, and it is expressed as a percentage. DBR is capped at 50% by the Central Bank of the UAE.
Loan tenure is the term of the loan. The maximum loan tenure offered by banks is 5 years or 60 months.
Yes! CARS24 will assist you with finance options for your car purchase through our partnered banks and other financial providers. Our Relationship Manager will coordinate with you post-booking and assist in applying for finance on your behalf. Do note however, financing approval depends on the banks' terms and conditions as well as your loan eligibility.
The bank will require the following types of documents for processing your loan:
Identity documents: Passport / Emirates ID/ Visa / Family Book for UAE nationals.
Income documents – Salary Certificates/ Bank Statement/ Audited financials (for self-employed individuals)
Every bank and type of loan will have different charges on availing the loan. However, a processing fee is payable across all banks, which will be 1% of the loan amount or 500 AED whichever is higher.
The maximum loan amount that can be applied for is AED 5,00,000/-
Interest rate is a rate that the bank charges on the loan availed by the customer, and is calculated on the full original loan amount for the whole term without taking into consideration the periodic payments. In other words, interest is charged on the full amount of the loan throughout its loan tenure.
The interest rate that the bank will charge will vary from 3.25% to 5.30% depending on your salary bracket, industry of work, and other factors.
Yes, most banks will give you the option of paying back your loan earlier, subject to applicable fee and terms agreed at the time of availing the loan. This is called “Early Settlement”.
Once you apply for a loan, the bank will assess your eligibility basis your monthly income, DBR and other factors, and finance upto 80% of the total vehicle cost, as mandated by the central bank of UAE.
If you require a loan to buy that dream car, our Relationship Manager will help connect you with multiple banks that offer loan facilities. The basic requirements for loan eligibility are a regular income and a resident visa. Get started on this process here!
Don’t bother! Our experts will take care of the entire process, to give you a hassle-free experience.
No! Every car purchased at CARS24 comes with vehicle insurance, at no additional cost.
Cars24 provides you with a Comprehensive Insurance coverage plan, which covers car loss or damage, liability to third parties, and provides roadside assistance, along with personal accident cover to the owner/driver.
Please note, our policy does not cover agency repair costs. For any damage, the repairs are carried out at third-party workshops/garages.
CARS24 will take care of the entire RTA registration process for you. We will get all the relevant documents from you during the purchase process, and complete the registration at the RTA. If the RTA mandates the customer to be present, only then will your presence be required.
Note: Except Dubai, all EMIRATES mandates customer presence during registration.
Nothing at all! There is no extra cost for registering the car in your name.
You will need the following documents at the time of purchase:
For Full Payment:
After the purchase process is complete, our Relationship Manager will call you to confirm your delivery and pick up details.
Our CARS24 Delivery Associate will meet you at the delivery time, verify your Emirates ID, get the delivery receipt signed, and hand over the car, keys, and the documents.
You’ll be needed for this! You will have to present at the time of car delivery or pickup and present your Emirates ID for verification.
The usual pick-up or delivery process takes about 30 minutes.
Along with the car, you’ll get all spare keys if mentioned on the car listing page. You’ll also get the Sales Agreement, Sales Contract, Invoice, Registration Certificate (RC/ Mulkiya), Warranty Booklet and Insurance Certificate.
Every car listed on CARS24 comes with a complimentary service warranty - ranging from 3 to 12 months or 5000 to 20000 Kms, whichever is earlier. The free warranty period will vary from car to car and is clearly mentioned at the checkout page on completing the booking. The warranty covers vital parts of your car based on a comprehensive inspection report and the details of coverage will be shared with our customers at the time of car delivery. The free warranty is auto activated once the car is delivered, commencing from the date of vehicle registration.
Customers can also buy extended warranty at discounted price from CARS24 once they have finalised their car.
Our aim is to provide the best possible service at the lowest possible price, to all our customers. Our free warranty coverage is calculated based on the age and mileage of the vehicle. This helps us in ensuring that we are able to offer you the lowest possible price for your dream car and give our customers the flexibility to choose the warranty plan best suited for them.
Absolutely not! All our cars pass our 150-point inspection before being listed for sale. You can be rest assured that you will get the best quality car when you are purchasing from CARS24. The free warranty period is calculated based on age and mileage such that the vehicle price remains competitive.
You can always opt to purchase extended warranty at a discounted price from CARS24.
Our customers will always have the option to purchase an extended warranty. You can avail this option while you submit your documents after the Test Drive.
The cost of extended warranty will be visible to you at the time of purchase and will vary from car to car. Rest assured that we will provide you a great warranty package at the best prices. If you have any questions regarding the same, please reach out to your Relationship Manager post booking a car.
Our warranty covers everything your car needs to run smoothly. Details of the parts covered are mentioned in our Warranty Booklet.
Warranty will not cover maintenance related repairs, accidental or consequential damages, cosmetic repairs ( Exterior/ Interior wear and tear) and accessories. We request you to go through the warranty booklet for a detailed understanding.
The 12-month extended warranty works exactly the same as the complimentary warranty. You will be eligible for all the same parts and services, as mentioned in your warranty booklet. We request you to go through the warranty booklet for a detailed understanding.
The warranty provided with CARS24 is non-transferable. It also gets void in case the vehicle is exported out of the country or it is used as a commercial vehicle. The detailed terms and conditions will be mentioned in our warranty booklet.
That’s good thinking! For the warranty to continue being valid, the buyer must ensure…
We’re hoping you never need to do this, but in case you do, your warranty booklet will have detailed steps and the helpline numbers of the authorised service centres, who will assist you through the process.
You can also send an email to [email protected] Our team will help you with any query or request you might want to raise.
All refund payments will be made electronically to the buyer's account.
We understand that buying a car is an important decision. That is why when you're buying a car from CARS24, it’s ok to change your mind. If you don't like the car in 7 days, return it and get a 100% refund, just like anything else you order online.
Here’s how this works:
The easy return policy is applicable only if the return request has been raised within 7 days of car delivery.
Our team will inspect the car during the return process before proceeding. If the car is damaged, modified, altered, or has missing parts, a full refund will not apply.
Note: Cars that have clocked more than 600 km from the delivery date are not eligible for return.
The refund is initiated within 3 to 5 working days if the car meets all the above-mentioned terms & conditions.Refund payment will be initiated only after the ownership is transferred to CARS24 in the RTA.
If you have gotten your car financed, processing fee will not refunded and the bank might levy early settlement charges.
Your car will not be eligible for return if -
Yes, of course! You can choose to buy another car from CARS24 - and we would love to deliver it to you, and you don’t even need to wait until one return is complete to reserve another. However, in the interest of fairness for our community, you can return only 3 cars for a full refund under the easy return policy.
If there’s any change in the vehicle’s condition at the time, or an accessory or a missing part compared to the checklist you signed during purchase, that amount will be deducted and the rest refunded. This amount will be decided by our technical team.
That’s a good question! We’ve taken utmost care to make sure that this will not be the case - each car listed on the platform goes through rigorous testing and inspection. In any case, you don’t need to worry - all our cars come with a complimentary service warranty, ranging from 3 Months / 5K Kms to 12 months / 20K Kms, so you can get it repaired from our authorized partners.In addition, you have the option to purchase a 12-month extended warranty.
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