You've successfully subscribed to Cars24
Great! Next, complete checkout for full access to Cars24
Welcome back! You've successfully signed in.
Success! Your account is fully activated, you now have access to all content.
Success! Your billing info is updated.
Billing info update failed.
  • Find a Car
  • The Cars24 Way
  • About Us
  • Car Advice
  • Contact Us
  • Login
Customer story: meet Andrew

Customer story: meet Andrew

Andrew was one of our first customers at CARS24. Six months after we delivered Andrew’s Mini Cooper to his front door, we caught up with him for a quick chat. We wanted to find out how he was getting along with his new car, and how he found the experience of buying a used car online.

Q: Andrew, you were one of our first customers. Now CARS24 is close to a year old! How are things going with you and your car?

Great. I use it all the time to get around for my job working on building sites. I enjoy driving as well. I didn’t want anything bland and boring, but equally I needed something economical. On a good run I can get 5 litres on 100km. The car I had before was a large sedan. It drank fuel like it was going out of fashion.

I’d wanted a Mini for a long time. A few years ago I test-drove the previous model, and I learnt to drive in an earlier Mini series. I’d been looking at cars for six months, and had looked at many things, but I settled on the Mini.

I love the sporty touch. I love the way it drives, like driving a go-cart. You can have a lot of fun with it, with all the retro touches, rocker switches, chrome bits in the cabin like a Mini from the 1960s. I can still get people in the back – it’s more practical than people think. I’m 6’3 and there’s plenty of headroom.

Q: What do you most love about your car?

The way it drives, the thrill of driving it. The different lights in the interior. I love the spec. It’s blaze red and the slightly larger 18-inch wheels make it stand out, it doesn’t blend in.

Q: How did you go about searching for a used car and what made you settle on the Cooper?

I started with the usual channels. I had the car in mind that I wanted, similar spec to the car I was already driving. CARS24 had the car I wanted, for a really good price. And due to the restrictions, I couldn’t get out to dealerships. I come from the UK, where it’s easier to source cars. Here it’s not easy to get a car from one state to the other – I loved that CARS24 didn’t seem to have those border restrictions.

There was also the convenience of having access to a lot more stock. The service I received was great. I don’t like going to car dealerships so much. CARS24 was really responsive and gave me a lot of confidence in the process, from the interactions with the team to the online process.

Q: What kind of adventures have you and your car been on?

It’s been a bit hard in lockdown, but I’m looking forward to driving the Great Ocean Road, straight to Lorne.

Q: Do you have any tips for your friends looking for a used car?

First of all, really know what what car you want, what make and model, and do all your research up front. I would never walk into a dealership and ask, ‘What have you got?’ Think about the extras that you don’t tend to think about. CARS24 paid for the rego and provided a great warranty. I call them the fringe benefits. You may find a car that appears cheap at first glance but it is likely to be offset by other costs that you haven’t factored in.

Q: We have to ask, did you give your car a name?

Shobosho. When we were on holiday in Adelaide, we went to a Japanese restaurant called Shobosho, which is Japanese for fire station, very fitting for the blazing red colour of my Mini!

Q: So, do you think you’d buy another used car from CARS24?

I’ll certainly be looking at CARS24 for my next car. I've always liked the Hyundai i30 N or the Mazda MX-5.

The future of used-car buying has arrived

Buying online with CARS24 is the smarter way to buy a car. Browse our range of quality used cars, and follow the easy steps. We’ll personally drive the car to your door, complete with a seven-day money back guarantee and a six-month warranty.