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Money-back Guarantee

Why Choose Money-back Guarantee?

14 Days Money-back Guarantee

140+ Inspection Points

Cars24 Certified

Terms and Conditions

  • Money-back Guarantee is a unique proposition given to customers who are buying Cars through Cars24.
  • A buyer can return the car within 14 days from the date of token.
  • Applicable only on cars with Money-back Guarantee Tag.
  • In order to return the car, Buyer will have to coordinate with Cars24 representative and drive it to the city’s parking yard as suggested by the representative.
  • The car should not have travelled beyond 1000 kms from the date of delivery.
  • All original documents must be handed over back to Cars24 representative
  • Original RC (If not provided, Rs. 5000/- will be additionally deducted).
  • RTO documents with seller signatures.
  • Bank NOC + Form 35 (In case, the car purchased has an active loan).
  • Clearance Certificate from RTO stating no ownership transfer has been processed and no active challans.
  • Submit proofs of payment which had been made to seller/Cars24 at the time of purchase.
  • Return to be processed, if the agreed sales price is as per the fair market value assessed by Cars24 Team.
  • Car can be returned, if there are no changes found in comparison to the inspection report at the time of sale. The re-inspection will happen at the place of return by Cars24 team and report will be shown for transparency.
  • Service Charge, Warranty, Insurance will be non-refundable.
  • Payment will be processed after adherence to all the above mentioned Terms & conditions.
  • Payment will be processed within 7 working days from the accepted date of return.