FAQs

Not at all! This service is absolutely free of cost for all our customers.

The mail usually arrives within a minute. However, if you still have not received it, either of the following may have happened:

• It went in your Junk or Spam. Please check if the mail has arrived there.
• You may have entered incorrect email ID. In this case you can attempt to take another quotation by entering correct email ID.

The instant online valuation mentioned on our website is based on our in-house pricing algorithm, which takes into account the historical market value for the successful transactions of the same car variant. However, the exact value of the car can only be assessed after a physical inspection of your car by our trained ‘car jockeys’.

Factors such as condition of the car, usage of the car and market intelligence incorporating current demand and supply situation play an important role in the generation of the best price. Our nationwide network of more than 10,000 buyers ensures that we provide the best price for your car!

We are the most trusted partner for thousands of customers to sell their car! That’s because we sign a legally binding purchase agreement as soon as the deal is finalized. It contains complete details of the transaction and clearly defined terms and conditions. We pay you immediately, and the way you like it -NEFT/RTGS/IMPS, Cheque or DD. Peace of mind guaranteed!

Yes, absolutely! In addition to the documents highlighted earlier, please also bring along:

1. Company address Proof (Electricity bill, Landline bill, Company registration letter)
2. Blank Company letter head - 3 (Stamped and Signed by Signing authority)
3. Board resolution copy or MOU (memorandum of understanding) or certificate of incorporation or certificate of registration signed and stamped by all company directors. (Any of these)
4. Signing authority’s pan card copy
5. Form 28 (4 copies), 29 (2 copies), 30 (2 copies) signed and stamped by company authorized signatory.
6. Company’s pan card
7. Aadhar card letter on company letterhead authorizing you to sign on company’s behalf.

Sure, we can! Simply bring along a current dated foreclosure letter issued by the bank, and we will pay back the loan on your car! The settlement amount will be deducted from the amount paid to you for your car. Alternatively, you can also settle the loan before selling the car to us.

We Buy ANY Car… Quite literally! From Kashmir to Kanyakumari… You name it and we buy it!

We are focused on solving a problem, millions of customers round the globe are facing every year – to sell their car hassle-free, through fair and transparent pricing, and get paid instantly! Hence, we only buy cars from customers.

Exchanging your car instead of simply selling it can result in a really bad deal for you. Selling and buying from the same new car dealership ties your transaction and reduces the room for negotiation. The more the new car dealership offers you for your used car, the lesser discount they will offer you on your new car.

Selling your car to CARS24 puts you in a stronger position. You get the actual value for your car as cash in your pocket, and get to drive the negotiations while buying your new car. And why would you want the hassle of ownership transfer? It’s a win-win deal for you!

Not yet. But we’re working on it!

Why not? Of course we will! However, since we don’t offer doorstep services you’ll need to bring the car to the nearest CARS24 center for a physical inspection. Do remember, though, that the value of your car will depreciate by more than 80% market value of a running car. We do guarantee that we’ll offer you the best possible price.

We don’t buy commercial vehicles, but if you have a privately owned car that you wish to sell… We could be of great help!

Not currently, but nobody knows what lies ahead.

Due to an overwhelming response, we are currently not providing home inspection facility.

We're present at multiple locations across New Delhi, Gurgaon, Noida, Faridabad, Mumbai, Mohali, Pune, Bengaluru, Mangalore, Jaipur and Hyderabad!

Bengaluru

• Home Inspection BLR - Rs 199,This Facility is available for every location in Bangalore City,.,Bengaluru-560102

• Banashankari,1589/B, Ground Floor, 100 Feet Ring Road, Banashankari Stage II,Bengaluru-560070

• Banerghatta Road,2nd Floor, 363/4, Krishna Arcade, Pai Layout,Hulimayu, Bannerghata Main Road, Above HDFC Bank Opposite Chaitanya Techno School,Bengaluru-560076

• Koramangala,Ground Floor, Enzyme Tech Park, 142, Hosur Rd, Koramangala Industrial Layout, Adugodi, Bengaluru, Karnataka 560030,Near St Johns Hospital, next to HP petrol pump,Bengaluru-560030

• HBR Layout,Raiyaan Opel no 119, 101 1st floor,1st Block, HBR layout,Bengaluru-560043

• HSR layout,L-151, 14th Cross, 5th Main,6th Sector, HSR Layout,Bengaluru-560102

• Malleshwaram,1st floor, No 46/5 , 8th Main Road, 15th cross,Opposite to Canara Bank, Near MES College, Malleshwaram,Bengaluru-560055

• Rajarajeshwari Nagar,Pioneer Towers, Kenchena Halli Rd,Behind Gopalan Arcade Mall, Rajarajeshwari Nagar,Bengaluru-560039

• Whitefield,Plot no:95, K K Veni Plaza,B narayanpura, ITPL main road, Whitefield,Bengaluru-560016

• Yelahanka,Ground floor, 970/3,HIG 3rd phase, 15th Cross, A sector,Near State Bank of Travancore, Yelahanka new town,Bengaluru-560065

• Sarjapur,PNR Prime #2217/62/2C, Doddakannahalli Village, Sarjapur Main Road, Bangalore,Behind Bank of Baroda, Opposite Salarpuria Sanctity,Bengaluru-560035

• Indira Nagar,#23, 1st B Cross Road, Domlur 2nd Stage, 2nd Phase, Survey no 10&12, Bangalore,Above California Burrito opposite Bangalore Public School,Bengaluru-560071

Faridabad

• Faridabad,101, Nh-5, Railway Road, NIT 5,Near - Bankey Bihari Mandir,Faridabad-121001

Ghaziabad

• Indirapuram,587, Niti Khand 1, Opp ATS, ,Near Gayatri Nawal Hospital, Indirapuram,Ghaziabad-201014

Gurgaon

• Cyber City,0117, Rapid Metro Station,Opposite Building No.5, DLF Phase - 2,Gurgaon-122002

• Golf Course Extension,Indian Oil filling station,Golf Course Extension Road, Sector 62,Gurgaon-122102

• MG Road Sector 14,IOCL, Haryana Agro Fuel Station,Sector 14,Gurgaon-122001

Hyderabad

• Home Inspection Hyd - Rs 199,This facility available for,every location in Hyderabad city.,Hyderabad-500001

• Gachibowli,1-58/5/A/3, 3rd Floor,Opp. Furniture City, Above Bank of India, Below Banana Leaf, Gachibowli,Hyderabad-500032

• Habsiguda,Ground floor, Street No - 3, Scientist Colony,Nagendra Nagar, Habsiguda,Hyderabad-500007

• Jubilee Hills,Ground Floor, Haveli Hotel Inn, Beside Peddama Temple Main gate,Road No.55 Jubilee Hills,Hyderabad-500033

• Kukatpally,22-160/A/1,Ground Floor , Madhavi Society,Usha Muallpudi Cadio Hospital Road, Near South India Mall, Kukatpally,Hyderabad-500072

• Malakpet,Shop No. B1 & B2, Ground Floor, Vijetha Inti Plaza,Next to IDBI Bank, Moosarambagh, Malakpet,Hyderabad-500036

• Somajiguda,1st Floor, Span Solitaire, Above Donut House,Rajbhavan Road, Somajiguda,Hyderabad-500082

• Trimulgherry,Plot no. 17, Ground Floor, Moti Valley, Goyal Colony,Near Saboo Hyundai, Trimulgherry,Hyderabad-500015

• Financial District,Muncipal no.3-17, Situated at Gowlidoddi, Gopanpally Village, Serilingampally Mandal and Muncipality, Ranga Reddy District,opp. Art Boutique Hotel,Hyderabad-500032

Jaipur

• Malviya Nagar,Plot No 7, 8, 65 & 66 - First Floor, Shivam Business Centre,Below Dana Pani restaurant, Jem Enclave Scheme, Calgiri Road, Malviya Nagar,Jaipur-302017

• Vaishali Nagar,B223 Vaishali Nagar,Near National Handloom,Jaipur-302032

• Raja Park,B-23, Govind marg, Adarsh Nagar, Raja Park Colony, Jaipur,Parmani Hospital ,Jaipur-302004

Mumbai

• Home Inspection Mum - Rs 199,This facility available for Mumbai and Thane Locations,Mumbai,Mumbai-400075

• Goregaon West SV Road,Shop No A/9, Krishna Ambica Arcade, SV road, Goregaon West,Opp Bata Showroom Near Filmistan Studio,Mumbai-400062

• Bandra,Shop no. 16, GROUND FLOOR, GOPAL MANSION CHS LTD - A WING,235 GURU NANAK ROAD, OPPOSITE D'DECOR STORE OR CAFE COFFEE DAY, BANDRA WEST,Mumbai-400050

• Borivali West-Link Road,Shop no. 14,15 Building no. 4, Avirahi homes, I.C. colony,Next to Sardar Vallabh Bhai Patel college, Link Road, Borivali (W),Mumbai-400103

• Kandivali East-Thakur Complex,Shop no. S/002 & S/003, Ground floor, Tirupati Tower,Thakur Complex, Kandivali East,Mumbai-400101

• Kharghar,Shop No.1, Shah Heights,Plot No. 22, Sector 7,Mumbai-410210

• Mulund,Shop No. 32, Avior building,LBS marg (Near Deep Mandir Cinema), Mulund West,Mumbai-400080

• Powai,Shop No 1015, 1st Floor, Heera Panna Shopping Centre, 20, Orchard Avenue,Mhada Colony 19, Powai,Mumbai-400076

• Sion-Chembur-Kurla,Unit No.1, Ground Floor, Near Vijay Sales, Amar Industrial Estate, Sion-Trombay Road, Chembur,Mumbai-400071

• Thane West,Shop no. 2, Nath Niketan, Samantwadi, Uthalsar, Thane (W),Near Castle mill Naka, Thane station Road,Mumbai-400601

• Vashi,Shop No. 3 & 4, Maple, Plot No. 715,Sector 11, Vashi, Navi Mumbai,Mumbai-400703

• Versova,Shop no. 1, Plot no. 142/2 - A &B, Evershine No. II, Cooperative housing Society,Versova Metro Station, Jai Prakash Road Andheri (W),Mumbai-400053

• Worli,Shop no.6, 18 Ready Money Mansion,Dr. Annie Besant Road, Worli,Mumbai-400018

New Delhi

• Dwarka,Plot No. 24, Dwarka Sec 20,Near Toyota showroom,New Delhi-110075

• JanakPuri,2/4 A prem nagar janakpuri,above syndicate bank,New Delhi-110058

• Lajpat Nagar,11 Jalvihar road, near Jalvihar gol chakkar,Lajpat Nagar II,New Delhi-110024

• Pitampura,Plot No.8, Ground Floor, Aggarwal chember,,Near CD block, Pitampura,New Delhi-110034

• Saket,25-A, Hauz Rani,Opposite saket city hospital,New Delhi-110017

• Shakti Nagar,Ground Floor, 30/5 Shakti Nagar,Nangia Park,New Delhi-110007

• Jhilmil,5/2, Mile Stone, GT road, Dilshad Garden, Shahdara,BPCL Fuel Station, Opp. Jhilmil Metro Station,New Delhi-110095

• South Extension,Batra Bros, South Extension -2 (HPCL Fuel Station),Opposite Akash Institute,New Delhi-110049

Noida

• Sector 1,First floor B-40, Sector - 1,Near ICAI,Noida-201301

Pune

• Baner,Office no 102/103, Yugal Pranavi, Sr. No. 22/10B/15 Opp. to Crosswind,Off Baner Road, Alongside Amar Paradigm Balewadi,Pune-411045

• Kharadi,Shop No. 1 and 2, Uttam Plaza, Next to KTM,Kharadi Mundhwa Bypass,Pune-411014

• Pimpri - Chinchwad,Shop 1, Empire Estate, J Wing, Mumbai - Pune Road,Near Ranka Jewellers, Chinchwad,Pune-411019

• Swargate - Pune Camp,Parvaz Complex, Opposite Dhobi Ghat,Shankarseth Road, Gultekdi,Near Kumar Pacific Mall,Pune-411042

• Hinjewadi,Samarth HP Petrol Pump,Opp. Hotel Courtyard Marriot, Hinjewadi,Pune-411057

Chennai

• Royapettah,1st Floor, Sunder Krishna Complex, 156-157, General Patters Road, Chennai - 600002,Near EA Mall,Chennai-600002

We’re open 365 days a year from 10:00 AM to 6:00 PM! Always available at your service as per your convenient time.

Online quotations are valid for 7 days. However, final quotation shared post inspection is valid for 24 hours. The automobile space is very dynamic and is subject to constant changes. For the best deal, we request you to speed up the process on priority!

The registration certificate has the details of the registered owner of the car. We only purchase a vehicle through its registered owner to prevent fraud. The payment is also made only to the current registered owner of the vehicle, to provide the safest car selling experience to our customers.

We do insist that you carry the relevant document for a swift transaction, nevertheless if you forget… No problem! We’ll sign off the purchase agreements subject to completion of all pending documents. However, we’ll initiate the payment only once you provide all required documents.

We’re very sorry for your loss. However, to ensure the safest car selling experience to our customers, we only buy a car for which the registered owner’s signature and ID proof are available. So please approach the local RTO to get the car transferred in your name, and thereafter, we’ll happily buy your car from you.

We are happy to buy any car for which valid documents are available! To provide the safest car selling experience to our customers, we need the registered owner’s signature and ID proof to buy a vehicle. Hence, as a registered owner, we need your uncle to be present to sign the documents for selling his car.

This is the most important thing to know. Glad you asked. Selling your car is not about cash but ensuring ownership is transferred so that you have no liability associated with the car. Some businesses often don’t transfer the ownership for a long time and this means anything wrong happening with your car could still be your liability while you don’t own it anymore.

We hence have a trusted set of partners, from OEMs, leasing companies to corporates and organized showrooms to ensure that your car is in safe hands and that your liability is completely closed when you sell your car

Yes. The initial quotation mentioned on our website is based on our in-house pricing algorithm, which takes into account the historical market value for the successful transactions of the same car variant. However, the exact value of the car can only be assessed after an inspection by our professional car jockeys. Factors such as condition of the car, usage of the car and market intelligence incorporating current demand and supply situation play an important role in the generation of the best price. Our nationwide network ensures that we provide the best price for your car!

Yes, Cars24 charge a nominal service charge only when the customer sells a car through us. Although there is NO charge for Inspection and Auction process, It's absolutely free!