In these Terms, the following words have the meanings set out below:
"Appointment" means an appointment booked by a User for the Company or its representatives to conduct a physical inspection of a vehicle.
"Buyer" means a User who purchases or intends to purchase a vehicle.
"Classified Listings" means the feature on the Website through which Sellers list vehicles
for discovery by prospective Buyers.
"Dealer" means an OEM or new cars/bikes dealer from whom Cars24 facilitates the purchase of new vehicles by Users.
"Final Offer" means the final written offer made by Cars24 to a Seller following a physical inspection of the vehicle.
"Inspection Report" means any report prepared by the Company following a physical inspection of a vehicle.
"Privacy Policy" means the Company's privacy policy available on the Website i.e.,
https://www.cars24.com/privacy-policy/, which sets out how the Company collects, uses, stores, and shares personal data.
"Seller" means a User who sells or intends to sell their vehicle.
"Services" means all services offered by the Company, including vehicle buying, selling, inspection, financing referrals, FASTag, challan settlement, insurance, and vehicle history reports, and any other services the Company may offer from time to time.
"Transaction" means any purchase, sale, or service availed in connection with the Services.
"Transaction Documents" means any forms, agreements, or other documents executed between the User and the Company in connection with a Transaction, as prescribed by the Company from time to time.
"User", "you", "your" means any person who accesses or uses the Website.
"Vehicle" means any pre-owned motor vehicle in connection with which a User avails the Services.
"Vehicle Background Data" means vehicle history and related data accessed from third- party public and private data sources, including government databases, RTO/Vahan registry
systems, service and maintenance history records, insurance records, challan and violation systems, and hypothecation and financier records.
"Website" means https://www.cars24.com/, including its mobile applications, Google assistant bot, and other digital touchpoints owned and operated by the Company.
These Terms and the Privacy Policy are to be read together and shall collectively govern your use of the Website and the Services.

You must be at least 18 years old and a legal resident of India to use our Services. You must also be legally competent to enter into a binding contract under the Indian Contract Act, 1872. Persons who are minors, of unsound mind, or otherwise incompetent to contract under applicable law are not eligible to use the Website or avail the Services.

By accessing and using our Website, you confirm that you meet all of the eligibility requirements set out above. If you do not meet these requirements, you must stop using our Services immediately.

Users who have been previously suspended or removed from the Website by the Company are not eligible to re-register or access the Website in any manner.

The Company reserves the right to verify your eligibility at any time and to suspend or terminate your access to the Website if it determines that you do not meet these requirements, without any obligation to assign reasons for doing so.

To avail the Services, you will be required to create an account on the Website ("Account") using your email ID and phone number, among other details. You warrant that all information furnished in connection with your Account is and shall remain accurate and true in all respects. You further agree to promptly update your details on the Website in the event of any change.

You are solely responsible for maintaining the security and confidentiality of your username and password, and agree to immediately notify the Company at privacy@cars24.com of any disclosure or unauthorised use of your Account or any other breach of security.

You expressly agree to be liable and accountable for all activities that take place through your Account. The Company expressly excludes any liability for any unauthorised access to your Account.

You may only hold one account on the Website. Accounts are non-transferable.

By creating an Account, you agree to receive communications from us relating to your Transactions, account activity, and our Services. You may opt out of promotional communications at any time.

To close your Account or request erasure of your personal data, contact us at contactus@cars24.com.

• The Services may include services, content, documents, and information owned by, licensed to, or otherwise made available by a third party ("Third Party Services"), or contain links to Third Party Services. You understand that Third Party Services are the responsibility of the third party that creates or provides them, and acknowledge that your use of any Third Party Services is solely at your own risk.
• The Company makes no representations and hereby expressly excludes all warranties and liabilities arising out of or pertaining to Third Party Services, including their accuracy or completeness. All intellectual property rights in and to Third Party Services are the property of the respective third parties.
• If you are using services that involve third parties, please be aware that their terms may specify a different governing law or jurisdiction. In case of any conflict between these Terms and those of a third party, the applicable jurisdiction will be determined based on the nature of the dispute.

No information provided on the Website shall be considered a substitute for your independent investigation. All information displayed on the Website, including without limitation vehicle valuations, estimated prices, promotional offers, and any other content relating to the Services, constitutes an invitation to offer only and does not constitute a binding offer, representation, or warranty by the Company.

In respect of Transactions between the Company and a User: no contract shall arise unless and until the Company issues a separate signed document executed by a duly authorised signatory of the Company for that specific Transaction. For the avoidance of doubt, no price communicated verbally, through the Website, or through any messaging or communication platform (including without limitation WhatsApp, email, or SMS) shall constitute a binding offer or commitment by the Company.

In respect of Transactions between two or more Users (including Classified Listings and private seller transactions): the Company is not a party to any such Transaction and assumes no liability whatsoever for any agreement, representation, or commitment made between Users, whether on the Website or otherwise. No concluded contract or binding sale between Users shall be deemed to have arisen solely by virtue of an offer or purported acceptance communicated through the Website. A binding contract between Users shall only arise upon the execution of a separate written agreement entered into by the relevant Users outside of and independent from the Website.

You agree to use the Website only for lawful purposes and in accordance with these Terms. You must not:

(a) access or attempt to access the Website or Services through automated means, including bots, scrapers, crawlers, spiders, or scripts, without our prior written permission;

(b) use the Website or Services for any unlawful, fraudulent, misleading, or abusive purposes in violation of Indian law;

(c) impersonate any person or entity or misrepresent your affiliation with any person or entity;

(d) post, upload, transmit, or share any content that is harmful, defamatory, obscene, pornographic, hateful, racially or ethnically objectionable, or otherwise unlawful;

(e) attempt to gain unauthorised access to any part of the Website, any other User's account, or any systems or networks connected to the Website, whether through hacking, password mining, or any other means;

(f) scrape, data mine, index, or otherwise extract any content or information from the Website for any commercial purpose;

(g) interfere with or disrupt the operation, security, or integrity of the Website or any systems or networks connected to it;

(h) reverse engineer, decompile, copy, modify, or create derivative works from any part of the Website without our prior written consent;

(i) use the Website to solicit other Users for any commercial purpose outside of the Website;

(j) submit false, fictitious, or fraudulent enquiries, leads, or purchase requests; or

(k) use the Website or Services for any purpose that violates applicable Indian law, including without limitation the Information Technology Act, 2000 and rules thereunder.

The Company reserves the right to suspend or terminate any account that violates these rules, without prior notice and without any obligation to assign reasons. In addition, the Company reserves the right to pursue appropriate legal action and claim damages against any User whose violation causes loss or damage to the Company or any third party.

Where the Website allows you to post, upload, or submit content including reviews, listings, photographs, or any other material ("User Content"), you hereby grant the Company a perpetual, non-exclusive, worldwide, royalty-free, sub-licensable, and transferable licence to use, reproduce, distribute, display, publish, translate, modify, and adapt such User Content in connection with the Website and the Company's business. You represent and warrant that you own or have the necessary rights to the User Content you submit, that it does not violate any third-party rights, and that it is accurate and not misleading. The Company reserves the right to remove any User Content that violates these Terms or applicable law, without notice.

• All content on the Website including the Cars24 name, logo, trademarks, service marks, design, software, text, images, data, and other materials is owned by or licensed to the Company and is protected under applicable intellectual property laws, including the Trade Marks Act, 1999 and the Copyright Act, 1957.
• You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Website solely for personal, non-commercial purposes. This licence does not include any right to reproduce, distribute, modify, or create derivative works from any content on the Website; commercially exploit any content on the Website; use the Cars24 name, logo, or any other mark without our prior written consent; or frame or mirror any part of the Website without our prior written consent.
• Any unauthorised use of the content or marks on the Website will constitute an infringement of the Company's intellectual property rights and may result in appropriate legal action. If you believe your intellectual property rights have been infringed on the Website, please write to us at legal@cars24.com.

• You agree that the Company and any third-party service providers it engages may, in accordance with the Privacy Policy, collect and use your personal data, technical data, and related information.
• The Company may use your personal data and information pertaining to your use of the Services for analytics, trends identification, and statistical purposes to further enhance the effectiveness and efficiency of the Website, and may transfer the same to its group companies and service providers. You provide your consent to such use and sharing of your information.
• Subject to applicable laws, the Company may be directed by law enforcement agencies, government bodies, regulatory authorities, or courts to disclose data in relation to Users in connection with any proceedings, whether civil, criminal, or regulatory. In such instances, the Company shall have the right to share such data with the relevant agencies or bodies.
• The Company processes your personal data in accordance with the Privacy Policy at privacy@cars24.com.
• The Website uses cookies to enhance your experience and to collect information about how you use the Website. By using the Website, you consent to our use of cookies in accordance with the Privacy Policy. You may manage your cookie preferences through your browser settings.
• For a complete understanding of how the Company collects, uses, stores, and shares your personal data, please refer to the Privacy Policy available on the Website.

• The Company reserves the right to charge convenience fees for the Services. Non-payment may result in denial of Services and/or action under applicable law.
• The Company reserves the right to introduce or modify any fees at any time. Any changes to applicable fees will be communicated to you in advance before they apply to your Transactions.
• In the event of non-payment of any fees or charges due to the Company, the Company reserves the right to: (a) deny or suspend access to the Services; (b) withhold any pending Transaction or deliverable until outstanding amounts are cleared; and (c) take such further action as may be available under applicable law.

Cash Payment Limit: Cash payments for car purchases are restricted to a maximum of Rs. 1,99,999. Any attempt to pay an amount exceeding Rs. 1,99,999 in cash will be refused.

Bank Transfer Requirement: For amounts exceeding Rs. 1,99,999, payment must be made by bank transfer (IMPS/NEFT/RTGS). All bank transfer payments must be completed and confirmed before the vehicle is handed over to the Buyer.

Compliance with Income Tax Act: In accordance with Section 269ST of the Income Tax Act, 1961, cash transactions over Rs. 2,00,000 are restricted. Buyers are required to comply with all applicable tax laws and regulations.

PAN Card Requirement: In accordance with Section 114B of the Income Tax Act, 1961, the Buyer is required to provide a valid PAN card in case of sale and purchase of a motor vehicle. A copy of the PAN card must be provided when placing an order with Cars24 Services Private Limited.

Undertaking for Submission of PAN: Where payment is made to Cars24 Services Private Limited's bank account from an account other than that of the Buyer, a declaration from the Buyer confirming the source of funds is required.

Order Cancellation: Failure to provide a valid PAN card for orders above Rs. 2,00,000 will result in cancellation of the order and forfeiture of any token amount received.

Legal Compliance: Both parties must adhere to all legal requirements related to financial transactions and motor vehicle purchases. Any attempt to bypass legal obligations may result in termination of the sale agreement and potential legal action.

Final Payment Confirmation: The final payment must be confirmed and verified by Cars24 before the vehicle is released to the Buyer. Payment confirmation includes verification of bank transfers and PAN details.

Non-Refundable Payments: Once a payment is made and confirmed, it is non-refundable unless otherwise agreed in writing or except where the order is cancelled by Cars24 Services Private Limited due to non-compliance with these Terms.

You shall indemnify, defend at the Company's option, and hold harmless the Company, its parent companies, subsidiaries, affiliates, and their respective officers, associates, successors, assigns, licensors, employees, directors, agents, and representatives from and against any claim, demand, lawsuit, judicial proceeding, loss, liability, damage, or cost (including without limitation legal fees and settlement costs) arising out of or in connection with: (a) your use of the Website or the Services; (b) any violation of these Terms by you; (c) any infringement by you of any third-party right; or (d) any use of your account by a third party.

The Company shall not be liable for any occurrence of any mishap arising from your usage of our Services resulting in any financial, material, or personal loss or injury. You understand and agree that the Company shall not be liable to you for any direct, indirect, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses (even if the Company had been advised of the possibility of such damages), resulting from or relating to the Website or mobile application, whether based on warranty, contract, tort, or any other legal theory.

Notwithstanding anything to the contrary contained herein, the Company's total liability for any claim arising out of the use of the Website shall be limited to the fees paid by the User for the specific Service giving rise to such claim, unless otherwise agreed by the parties in writing.

All claims and complaints arising from and in connection with the use of our Services shall be promptly submitted to the Company and/or its partners within thirty (30) days of the consumption of such Services. Any claim or complaint submitted after the expiry of such a 30-day period may be rejected, and the claimant will forfeit the right to claim any damage, cost, or compensation.

• To the extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis. The use of the Services is at your sole risk. The Company does not warrant that operation of the Services will be uninterrupted or error-free, or that the functions contained in the Services will meet your requirements.
• To the fullest extent permissible under applicable law, the Company expressly disclaims all warranties of any kind, express or implied, arising out of the Services, including warranties of merchantability, fitness for a particular purpose, satisfactory quality, accuracy, title, and non-infringement, and any warranty that may arise out of course of performance, course of dealing, or usage of trade.
• You hereby accept full responsibility for any consequences that may arise from your use of the Services, and expressly agree and acknowledge that the Company shall have absolutely no liability with respect to the same.
• To the fullest extent permissible by law, the Company, its affiliates, and its related parties each disclaim all liability to you for any loss or damage arising out of or due to: (a) your use of or inability to use, or the availability or unavailability of, the Services, including any Third Party Services; (b) the occurrence or existence of any defect, interruption, or delay in the operation or transmission of information to, from, or through the Services, communications failure, theft, destruction, or unauthorised access to the Company's records, programs, services, server, or other infrastructure relating to the Services; or (c) the failure of the Services to remain operational for any period of time.
• To the maximum extent permitted by law, you agree to waive, release, discharge, and hold harmless the Company, its affiliated and subsidiary companies, its parent companies, and each of their directors, officers, employees, and agents from any and all claims, losses, damages, liabilities, expenses, and causes of action arising out of the Services.

• The Company reserves the right at any time to add, modify, or discontinue, temporarily or permanently, the Services (or any part thereof) with or without cause. The Company shall not be liable for any such addition, modification, suspension, or discontinuation of the Services.
• The Company also reserves the right at any time to modify these Terms and to add new or additional terms or conditions on use of the Services. Any such modifications will be updated on the Website and will be effective from the date of such update. Your continued use of the Website after the updated Terms are posted shall constitute your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Website.

These Terms shall remain in effect unless terminated in accordance with the provisions herein.

The Company may terminate your access to or use of the Services, or any portion thereof, immediately and at any point, at its sole discretion, if: (a) you violate or breach any of your obligations, responsibilities, or covenants under these Terms; (b) the Company is required to do so by law, regulation, or order of a competent authority; or (c) the Company decides to discontinue the Website or any part thereof.

Notwithstanding anything to the contrary contained in these Terms, upon termination of your access to or use of the Services, all amounts or outstanding monies due by you in relation to your use of or access to the Services shall become immediately payable.

You may stop using the Website at any time. To close your account, contact us at contactus@cars24.com.

Termination does not affect any rights or liabilities that arose before the date of termination. Clauses relating to indemnity, limitations of liability, disclaimers, and dispute resolution will continue to apply after termination.

• These Terms shall be governed by and construed in accordance with the laws of India.
• If a dispute arises between you and the Company in connection with these Terms or any Transaction, the parties shall first attempt to resolve it informally by contacting the Company at contactus@cars24.com. The parties shall endeavour to resolve the dispute within 30 days of it being raised. If the dispute cannot be resolved informally within this period, either party may proceed to arbitration as set out below.
• Any dispute arising out of these Terms that cannot be resolved informally shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996. The dispute shall be referred to a sole arbitrator to be appointed by the Delhi International Arbitration Centre (DIAC). The arbitration proceedings shall be conducted in accordance with the rules of the DIAC. The seat of the arbitration shall be New Delhi, India. The language of the arbitration shall be English. The award of the sole arbitrator shall be final and binding upon the parties.
• The parties shall keep the arbitration confidential and shall not disclose any information relating to the arbitration to any person, other than on a need-to-know basis or to legal advisors, unless required to do so by law.
• Each party shall bear its own costs in relation to any arbitration, unless the arbitrator determines otherwise.

The Company shall not be liable for any failure or delay in performance of its obligations under these Terms where such failure or delay is caused by circumstances beyond the Company's reasonable control, including without limitation acts of God, natural disasters, floods, fires, earthquakes, epidemics, pandemics, war, terrorism, riots, civil unrest, government actions, regulatory changes, internet or telecommunications failures, power outages, strikes, or labour disputes.

In the event of a force majeure event, the Company will notify you as soon as reasonably practicable and will use reasonable endeavours to resume performance as soon as possible. If the force majeure event continues for a period exceeding 30 days, either party may terminate the affected Services by written notice to the other party

Severability: If any provision of these Terms is determined by any court or other competent authority to be unlawful or unenforceable, the other provisions of these Terms will continue in full force. If any unlawful or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Assignment: You shall not license, sell, transfer, or assign your rights, obligations, or covenants under these Terms in any manner without the Company's prior written consent. The Company may assign its rights to any of its affiliates, subsidiaries, or parent companies, or to any successor in interest of any business associated with the Services, without prior notice to you.

Notices: All formal legal notices for the Company under these Terms shall be sent to legal@cars24.com. All notices from the Company to you will be served by email to your registered email address or by general notification on the Website.

Waiver: Any failure or delay by the Company to enforce or exercise any provision of these Terms, or any related right, shall not constitute a waiver of that provision or right. Any waiver by the Company shall only be effective if made in writing.

Independent Parties: Nothing in these Terms shall be construed to create a partnership, joint venture, agency, franchise, or employment relationship between you and the Company. No agency relationship shall arise between the parties unless specifically agreed in writing.

Third Party Rights: No third party shall have any rights to enforce any terms contained herein.

SECTION A - SELL SIDE

This Section applies when you wish to sell your vehicle through Cars24. Cars24 provides a technology-enabled process for vehicle evaluation, inspection, and offer, following which the Transaction is concluded through separate Transaction Documents executed between the parties.

1. How the Selling Process Works

You may initiate the selling process by submitting your vehicle's details on the Website to receive an indicative online valuation. This valuation is based solely on the information you provide and does not constitute a binding offer or commitment by Cars24.

The Website allows you to book an Appointment for the Company or its representatives to conduct a home inspection or a self-inspection, by calling a representative of the Company or through the Website. Prior to the inspection, you shall be required to provide such details of the vehicle as may be requested by Cars24.

The inspection is free of charge unless otherwise communicated to you at the time of booking.

Following the physical inspection, Cars24 will make you a Final Offer for your vehicle. The Final Offer will be communicated to you in writing, whether through the Website or otherwise.

The Final Offer is valid for a fixed period as communicated to you at the time it is made. If you do not accept the Final Offer within this period, it will lapse automatically and you will need to rebook an Appointment.

The Final Offer made by Cars24 is fixed. Cars24 reserves the right to revise or withdraw the Final Offer before the Transaction is concluded if it discovers that the condition of the vehicle does not match the information you provided, or if any information or document provided is found to be inaccurate, incomplete, or fraudulent.

2. Seller's Disclosure Obligations

You must disclose all known defects, malfunctions, damage, accident history, modifications, insurance claims, any existing loan, hypothecation, or encumbrance on the vehicle, and any other issues with the vehicle prior to scheduling an Appointment or evaluation drive.

If any undisclosed defect, malfunction, or issue results in damage during the inspection or evaluation drive conducted by Cars24 or its representatives, Cars24 shall not be responsible or liable in any manner whatsoever. All liability arising therefrom shall remain solely with you.

3. Vehicle Background Data Consent

By submitting your vehicle's details on the Website and scheduling an Appointment, you expressly authorise Cars24 and its affiliates to access, retrieve, fetch, collect, process, use, and analyse Vehicle Background Data, now and in the future. By scheduling an Appointment, you expressly consent to the foregoing and warrant your authority to do so.

You acknowledge and agree that Cars24 may retrieve and use your Vehicle Background Data for the following purposes: (a) assessing, validating, and verifying the vehicle's history and condition; (b) preparing vehicle inspection and valuation reports; (c) facilitating sale, warranty, or assurance processes; (d) improving Cars24's services, valuation algorithms, and product development; (e) complying with applicable laws and regulatory requirements; and (f) any other lawful business purpose connected with the Services you request.

Cars24 may share your Vehicle Background Data with third-party service providers, prospective and actual buyers of the vehicle, regulators, law enforcement agencies, courts, and other government authorities where required by law, and any other persons or entities as permitted under applicable law or as notified in the Privacy Policy.

You may withdraw your consent at any time by contacting us at privacy@cars24.com. However, withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal, and may limit Cars24's ability to provide certain Services to you, including inspection, valuation, and sale facilitation.

By providing this consent, you represent and warrant that: (a) you are the lawful owner or authorised representative of the vehicle and have the right to authorise access to its background data; (b) all information provided to Cars24 is accurate, complete, and up to date, and you have not withheld any material information about the vehicle; (c) you have the authority to provide Cars24 and its affiliates access to the vehicle's data from third-party sources; and (d) your disclosure does not violate any third-party rights or applicable law.

Vehicle Background Data collected by Cars24 will be retained and processed in accordance with the Privacy Policy regardless of whether the sale of the vehicle ultimately proceeds.

4. Inspection Process

Cars24's inspection of your vehicle is conducted through a visual and functional assessment of the vehicle, including its working components and features. The inspection does not involve dismantling of vehicle components, invasive testing, or use of advanced diagnostic tools unless specifically stated.

The inspection is intended to provide an evaluation of the vehicle's observable condition at the time of inspection, and is a key factor in determining the Final Offer made by Cars24. It does not constitute a warranty, certification, valuation, or guarantee of the vehicle's performance, condition, or fitness for any purpose.

The inspection may not reveal hidden, latent, progressive, intermittent, or internal defects not apparent at the time of inspection. Cars24 shall not be liable for any such defects.

The condition of the vehicle may change after the inspection due to subsequent use, repairs, tampering, weather, natural wear and tear, or concealed issues. Cars24 shall not be responsible for any such changes occurring after the inspection.

5. Inspection Report

Any Inspection Report prepared by Cars24 following the inspection of your vehicle reflects the condition of the vehicle as observed and recorded by Cars24's evaluator at the time of inspection, to the best of their ability.

The Inspection Report is provided for informational purposes only and does not constitute: (a) a certification or endorsement of the vehicle's condition; (b) a valuation or pricing recommendation; (c) a guarantee of the vehicle's performance, quality, or future condition; or (d) a warranty of fitness or merchantability for any particular purpose. No statement in the Inspection Report shall be construed as a representation or warranty by Cars24.

Cars24 strongly advises you to obtain additional independent inspections, expert opinions, or diagnostic tests before concluding any Transaction in relation to the vehicle.

Cars24, its officers, employees, and affiliates shall not be liable for any direct, indirect, consequential, incidental, or special loss or damage, including repair costs, purchase disputes, resale loss, or valuation claims, arising from use of or reliance on the Inspection Report.

The Inspection Report is proprietary to Cars24 and shall not be reproduced, circulated, sold, or shared commercially without Cars24's prior written consent.

6. Seller's Representations

By submitting your vehicle's details and scheduling an Appointment, and continuing through acceptance of the Final Offer, you represent and warrant to Cars24 that:

a.you are the lawful owner of the vehicle and have full right and authority to sell it;

b.the vehicle is free from any encumbrance, lien, or hypothecation, or if it is subject to an existing loan or hypothecation, you have disclosed this to Cars24 prior to the Appointment;

c.all information provided about the vehicle, including its condition, service history, accident history, insurance history, and odometer reading, is accurate and complete;

d.there are no pending or outstanding challans, traffic violations, or other dues in relation to the vehicle that have not been disclosed to Cars24;

e.the vehicle has not been involved in any undisclosed accident, structural damage, or tampering of any kind;

f.the vehicle is not the subject of any legal dispute, police complaint, or court order; and

g.all documents provided by you are true and accurate.

You agree to indemnify and hold Cars24 harmless against any loss, claim, liability, cost, or damage arising from: (a) any breach of the above representations; (b) any negligent or fraudulent misrepresentation; or (c) any information knowingly withheld by you in connection with the sale of the vehicle.

The above representations and the indemnity shall survive completion of the sale and continue to apply after the Transaction Documents have been executed.

7. Transaction Documents

The specific commercial terms governing payment to you, Registration Certificate transfer, post-handover obligations, and seller protection shall be as set out in the Transaction Documents executed between you and Cars24 at the time of the sale, including such forms, agreements, and other documents as Cars24 may prescribe or require from time to time to complete the Transaction.

By executing the Transaction Documents, you acknowledge and agree that you have read, understood, and are bound by their terms.

In the event of any conflict between these Terms and the Transaction Documents in relation to the specific commercial terms of the sale -- including payment, Registration Certificate transfer, post-handover obligations, and seller protection -- the Transaction Documents shall prevail. All other provisions of these Terms, including without limitation the representations, indemnity, data consent, and liability limitations, shall continue to apply.

8. Cancellation

You may withdraw from the sale at any time before you execute the Transaction Documents. Once the Transaction Documents have been executed, the sale is binding and may not be withdrawn except in accordance with the terms of those documents.

Cars24 may cancel or withdraw the Final Offer at any time before execution of the Transaction Documents if it discovers that: (a) the condition of the vehicle does not match the information you provided; (b) any information or document provided by you is inaccurate, incomplete, or fraudulent; or (c) any of the representations made by you under Clause 6 of this Section are found to be untrue or misleading.

Any amounts paid or payable by either party prior to execution of the Transaction Documents shall be dealt with in accordance with the Transaction Documents or as otherwise communicated by Cars24 at the time of payment. Cars24 reserves the right to deduct any applicable fees or charges from any amounts payable to you.

SECTION B - BUY SIDE

This Section applies when you purchase a vehicle from Cars24.

1. Nature of the Buy-Side Website

The Website, insofar as it relates to the purchase of vehicles from Cars24, is a discovery and information tool only. It enables you to browse available vehicles, view vehicle details, compare options, and express an interest in a vehicle. It does not facilitate the sale or purchase of vehicles online.

You are free at all times to browse multiple vehicles, change your preferences, or decline to proceed with any vehicle without any obligation whatsoever. No certainty as to the identity of goods or any intention to purchase is created at the online browsing or discovery stage.

No contract of sale is formed through the Website or by any action taken on the Website alone. All sales are concluded independently and offline between Cars24 and the end customer pursuant to the execution of definitive sale documentation. The parties expressly intend that a sale is concluded only upon execution of definitive sale documentation signed by both parties and/or delivery of the vehicle as specified in the Transaction Documents.

Where Cars24 provides payment tracking services in connection with payments made outside the Website, such tracking is provided as a convenience service only and does not alter the nature of the Transaction or constitute Cars24 as a party to any online sale.

2. Vehicle Listings and Quality

Vehicles listed on the Website for purchase from Cars24 have been physically inspected through Cars24's multi-point quality check process.

Vehicle listings on the Website describe the vehicle's condition, key features, odometer reading, and known defects or disclosures on a best efforts basis. All information displayed on the Website is for information purposes only. You are encouraged to physically inspect the vehicle and arrange a test drive before proceeding.

The actual price of any vehicle may vary from the price listed on the Website. Cars24 shall not be responsible for any such variation or any additional cost incurred by you as a result.

Cars24 does not guarantee that you will be able to purchase any vehicle listed on the Website. Cars24 reserves the right to withdraw any vehicle listing at any time prior to the conclusion of a sale.

3. Pricing

Prices displayed on the Website are indicative only and constitute an invitation to offer. They do not constitute a binding offer by Cars24.

The final price of any vehicle will be agreed between you and Cars24 at the time of execution of definitive sale documentation.

4. Platform Fees

Cars24 may charge fees for providing access to vehicles, listings, and other services on the Website. Such fees, where applicable, will be communicated to you prior to your availing the relevant service. By proceeding to avail such service, you agree to pay the applicable fees.

All fees charged are in addition to the purchase price of the vehicle. Cars24 reserves the right to introduce, modify, or discontinue any fees at any time, with prior notice to you.

5. Payment

Cash payment limits, bank transfer requirements, and PAN card requirements applicable to vehicle purchases from Cars24 are as set out in Clause 10 (Accepting Cash) of Part 1 of these Terms.

All other payment terms applicable to the purchase of a vehicle from Cars24, including modes of payment, timelines, and refund terms, shall be as set out in the Transaction Documents executed between you and Cars24 at the time of the sale.

6. Registration Certificate Transfer

The terms governing Registration Certificate transfer, if applicable, shall be as set out in the Transaction Documents executed between you and Cars24 at the time of the sale.

7. After-Sale Services

Information regarding warranty, return policy, financing options, and other after-sale services available in connection with vehicles purchased from Cars24 will be communicated to you at the time of sale and will form part of the Transaction Documents.

8. Personal Use and Buyer Eligibility

Vehicles purchased from Cars24 are for personal use only. You represent and warrant that you are purchasing the vehicle for your own personal use and not for resale, commercial use, or on behalf of any dealer, broker, or business entity. Any purchase made in violation of this condition shall constitute a breach of these Terms.

By proceeding with a purchase, you further represent and warrant that: (a) all information provided by you in connection with the purchase is true, accurate, and complete; (b) you meet the eligibility requirements set out in Clause 3 of Part 1 of these Terms; and (c) you have the legal capacity and authority to enter into the Transaction Documents.

9. Condition of Vehicle at Delivery

You are encouraged to inspect the vehicle at the time of delivery. If you notice any issue with the vehicle that was not disclosed at the time of purchase, you must raise it with Cars24's representative immediately at the time of delivery.

Any issues raised after delivery shall be governed by the terms of the Transaction Documents and applicable warranty terms communicated to you at the time of sale.

Cars24 shall not be responsible for any damage, loss, or deterioration to the vehicle occurring after delivery.

10. Cancellation

The terms governing cancellation of a purchase, including any applicable cancellation fees, forfeiture of amounts paid, and refund timelines, shall be as set out in the Transaction Documents executed between you and Cars24 at the time of the sale.

Cars24 reserves the right to cancel a purchase at any time prior to conclusion of the sale if: (a) you fail to meet the eligibility requirements set out in these Terms; (b) you provide false, inaccurate, or incomplete information in connection with the purchase; or (c) a regulatory or legal requirement prevents the sale from proceeding.

In the event Cars24 cancels a purchase, any amounts paid by you shall be dealt with in accordance with the Transaction Documents or as otherwise communicated by Cars24 at the time of payment.

11. False Purchase Requests

You must not submit requests with false information or identity in connection with a vehicle purchase.

Cars24 strongly advises you not to test the Website with false purchase requests, as this may expose you to substantial legal risk. Wilfully submitting erroneous or fictitious purchase requests may result in legal action by Cars24 and/or the relevant authorities.

Please be aware that even if you do not provide your real identity, your web browser transmits a unique address which can be used by law enforcement officials to identify you.