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CARS24 Customer Protection Policy

CARS24 re-defines the way you sell your car. CARS24 Customer Protection Policy is an exclusive programme by CARS24 to protect the customer from any unwarranted post-sale situations. This means that till the car’s Registration Certificate (RC) is transferred in the name of the new buyer, we will take care of any hassles related to the car.

In case there is any unforeseen incident with your car while the transfer is in the process, our legal experts provide full support and all expenses up to Rs. 5 lakh* are covered by us.

The Policy provides you with threefold benefits once you sell your car with us.

Ready Assistance and information At every step till the RC of the vehicle is transferred to the new owner, we are there to help!

Full Legal Support In the rarest of the rare scenario where there is an issue with the vehicle while the transfer is in process

Cover of ₹ 5 lakh* For any expenses incurred due to an accident or untoward incident with the vehicle, we offer cover of 5 lakh

All you have to do - is call on our helpline number - 1800 258 5656. We take full responsibility for the car’s safety and guarantee your peace of mind. For more details, click here

Any questions? Feel free to reach us at:

Send your queries at care@cars24.com or call us at 1800 258 5656 (10 AM to 7 PM)