Last updated on February 19, 2020
Cars24 Services Private Ltd. (“CARS24” or the “Company”) firmly believes in the highest standards of integrity in relation to information provided by its customers at the time of interaction with the Company, and otherwise.
Users of CARS24 may voluntarily while registering/interacting on CARS24 Website/ mobile application, provide personal information viz. email address, name, phone number, etc.
Information, (viz. type of internet browser and operating system used, domain name of the website from which You came, number of visits, average time spent on the site/mobile application, pages viewed etc.) may be picked up automatically and without explicitly being provided by You, but during your interaction with the CARS24 Website by use of certain technologies, such as Cookies and Web Beacons.
The following type of information about You may be collected and processed by the Company:
Please note that the following list is only illustrative, and is by no means, exhaustive. Kindly note that any user-generated content such as reviews, blogs, testimonials etc. shall be treated by CARS24 as its own.
You may access the CARS24 Website through third-party websites over which CARS24 has no control. You may optionally provide CARS24 with information through third-party sign-in services such as Facebook, Pinterest, Twitter, Instagram, and Google Plus. In such cases, CARS24 fetches and stores whatever information is made available to CARS24 by You through these sign-in services. Please also note that CARS24 reserves its rights to use information provided by You, in consonance with all relevant laws and guidelines.
CARS24 uses the information that You provide to enhance the functionality and improve the quality of your interaction with CARS24 and to personalize your experience while using the CARS24 services.
As part of CARS24 services, You may provide your reviews, feedback, comments, ratings, photos, etc. on the public groups (Posts). The Company retains an unconditional right to remove and delete any Post or such part of the Post that, in the opinion of the Company, is false, malafide and misrepresenting. All Posts shall be publicly accessible and visible to all users and therefore, You should be careful about revealing any sensitive details about yourself in such Posts. The Company reserves the right to use and reproduce your Posts for any purpose. Further, the Company may share your Posts with the service providers, businesses or any other third party. If You delete your Posts from any of the public groups, copies of such Posts may remain viewable in archived pages, or such Posts may have been copied or stored by any other user(s) of that public group.
You may opt out of receiving promotional emails from the Company by following the instructions in those emails. If You opt out, the Company may still send You non-promotional emails, such as emails about your account.
Cookie choices: Most web browsers are set to accept cookies by default. If You prefer, You can usually choose to set your browser to remove cookies and to reject cookies. If You choose to remove cookies or reject cookies, this could affect certain features of the CARS24 Website.
CARS24 uses information collected from and about You for a variety of purposes, including (but not limited) to:
CARS24 may use the information collected from you to enable CARS24 to display advertisements to its advertisers’ target audiences. Even though CARS24 does not disclose your personal information for these purposes without your consent, if You click on, or otherwise interact with an advertisement, the advertiser may assume that You meet its target criteria
CARS24 shall be at liberty to disclose your information or part thereof to third party service providers who may facilitate the providing of services, on our behalf. These service providers have access to your data only to perform the tasks as stipulated by CARS24 and are obligated not to disclose or use it for any other purpose. CARS24 may also share personal information with third-party vendors, consultants, and other service providers who work for the Company, who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which the Company disclose it to them.
In addition to the aforesaid, alliance partners/channel partners of Cars24 may collect information with your consent from your mobile device like device location, device information (including storage, model, installed apps, Wi-Fi, mobile network) transactional and promotional SMS, communication information including contacts to provide customized offerings.
In compliance with Information Technology Act, 2000 and the rules made thereunder, the Grievance Officer of CARS24 for the purpose of this Agreement shall be:
Ms. Ashita Sharma
(Please include the following subject line in the email – “Attention: Grievance Officer”)