An SMS and email confirmation with OTP would be sent to you once we get the best price for your car. Please share it with your car consultant on the number provided in the SMS. However, there may be some instances where it may take longer to get the offer price. Please give us 24 to 48 hours in such cases. Rest assured, we are striving to get the best price for you. For further details, you can contact the car consultant on the number shared with you.
You can choose one of the two options to receive the payment for your car.
Please note that we charge a nominal fee for instant payment. For Home Inspection, this facility is not available.
There are different reasons why that may have happened. CARS24 may levy certain deductions to facilitate the transaction or in case of non-fulfilment of requirements by the seller. These include deductions for the delay in car delivery, hypothecation removal, existing challans on the vehicle, missing the duplicate key, non-availability of original RC etc. These deductions are non-refundable.
In some cases, some amount may be held back which is released once you comply with the requirements. These include:
It takes about 120 to 180 days for the ownership to get transferred to the new buyer. This might vary depending on the finalization of the end buyer and the RTO requirements. However, you don’t need to worry about it at all. All our customers are covered under the CARS24 Customer Protection Policy, which means till your RC transfer comes through - we take full responsibility for the safety of your car. Once the ownership has been transferred, we will send you an email with the RC transfer-proof.
We will keep you updated with the current status of the ownership of your car. You can click here to check the status of the transfer of your car’s RC. You can also verify the same at www.parivahan.gov.in