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Terms and Conditions of Use

Last Updated: 7 April 2026

These Terms and Conditions govern your use of the Cars24 Website and all Services offered through it. Please read them carefully before using the Website
  • PART 1 - GENERAL TERMS AND CONDITIONSarrow

    1. About the Company

    Cars24 Services Private Limited (the "Company","Cars24", "we", "us" or "our") owns and operates a website at https://www.cars24.com/, including its mobile applications, Google assistant bot, and other digital touchpoints (collectively, the "Website"). The Website enables Users to buy and sell pre-owned vehicles and avail Services incidental and ancillary thereto. These terms and conditions ("Terms") govern the use of and access to the Website and Services (as defined below).

    These Terms constitute a binding and enforceable legal contract between the Company and the User of the Website ("you", "your" or "User").

    These Terms are collectively an electronic record for the purpose of the Information Technology Act, 2000 and the rules made thereunder, and do not require any digital or electronic signature.

    Any domain, subdomain, or application not operated by the Company even if licensed to a third party is governed by that third party's terms and conditions. The Company is not responsible for any such third-party domain, subdomain, or application.

    2. Definitions

    In these Terms, the following words have the meanings set out below:

    "Appointment" means an appointment booked by a User for the Company or its representatives to conduct a physical inspection of a vehicle.

    "Buyer" means a User who purchases or intends to purchase a vehicle.

    "Classified Listings" means the feature on the Website through which Sellers list vehicles for discovery by prospective Buyers.

    "Dealer" means an OEM or new cars/bikes dealer from whom Cars24 facilitates the purchase of new vehicles by Users.

    "Final Offer" means the final written offer made by Cars24 to a Seller following a physical inspection of the vehicle.

    "Inspection Report" means any report prepared by the Company following a physical inspection of a vehicle.

    "Privacy Policy" means the Company's privacy policy available on the Website i.e., https://www.cars24.com/privacy-policy/, which sets out how the Company collects, uses, stores, and shares personal data.

    "Seller" means a User who sells or intends to sell their vehicle.

    "Services" means all services offered by the Company, including vehicle buying, selling, inspection, financing referrals, FASTag, challan settlement, insurance, and vehicle history reports, and any other services the Company may offer from time to time.

    "Transaction" means any purchase, sale, or service availed in connection with the Services.

    "Transaction Documents" means any forms, agreements, or other documents executed between the User and the Company in connection with a Transaction, as prescribed by the Company from time to time.

    "User", "you", "your" means any person who accesses or uses the Website.

    "Vehicle" means any pre-owned motor vehicle in connection with which a User avails the Services.

    "Vehicle Background Data" means vehicle history and related data accessed from third-party public and private data sources, including government databases, RTO/Vahan registry systems, service and maintenance history records, insurance records, challan and violation systems, and hypothecation and financier records.

    "Website" means https://www.cars24.com/, including its mobile applications, Google assistant bot, and other digital touchpoints owned and operated by the Company.

     

    These Terms and the Privacy Policy are to be read together and shall collectively govern your use of the Website and the Services.

    3. Eligibility

    You must be at least 18 years old and a legal resident of India to use our Services. You must also be legally competent to enter into a binding contract under the Indian Contract Act, 1872. Persons who are minors, of unsound mind, or otherwise incompetent to contract under applicable law are not eligible to use the Website or avail the Services.

    By accessing and using our Website, you confirm that you meet all of the eligibility requirements set out above. If you do not meet these requirements, you must stop using our Services immediately.

    Users who have been previously suspended or removed from the Website by the Company are not eligible to re-register or access the Website in any manner.

    The Company reserves the right to verify your eligibility at any time and to suspend or terminate your access to the Website if it determines that you do not meet these requirements, without any obligation to assign reasons for doing so.

    4. On-Boarding

    To avail the Services, you will be required to create an account on the Website ("Account") using your email ID and phone number, among other details. You warrant that all information furnished in connection with your Account is and shall remain accurate and true in all respects. You further agree to promptly update your details on the Website in the event of any change.

    You are solely responsible for maintaining the security and confidentiality of your username and password, and agree to immediately notify the Company at privacy@cars24.com of any disclosure or unauthorised use of your Account or any other breach of security.

    You expressly agree to be liable and accountable for all activities that take place through your Account. The Company expressly excludes any liability for any unauthorised access to your Account.

    You may only hold one account on the Website. Accounts are non-transferable.

    By creating an Account, you agree to receive communications from us relating to your Transactions, account activity, and our Services. You may opt out of promotional communications at any time.

    To close your Account or request erasure of your personal data, contact us at care@cars24.com.

    5. Third Party Services

    The Services may include services, content, documents, and information owned by, licensed to, or otherwise made available by a third party ("Third Party Services"), or contain links to Third Party Services. You understand that Third Party Services are the responsibility of the third party that creates or provides them, and acknowledge that your use of any Third Party Services is solely at your own risk.

    The Company makes no representations and hereby expressly excludes all warranties and liabilities arising out of or pertaining to Third Party Services, including their accuracy or completeness. All intellectual property rights in and to Third Party Services are the property of the respective third parties.

    If you are using services that involve third parties, please be aware that their terms may specify a different governing law or jurisdiction. In case of any conflict between these Terms and those of a third party, the applicable jurisdiction will be determined based on the nature of the dispute.

    6. Website Rules

    No information provided on the Website shall be considered a substitute for your independent investigation. All information displayed on the Website, including without limitation vehicle valuations, estimated prices, promotional offers, and any other content relating to the Services, constitutes an invitation to offer only and does not constitute a binding offer, representation, or warranty by the Company.

    In respect of Transactions between the Company and a User: no contract shall arise unless and until the Company issues a separate signed document executed by a duly authorised signatory of the Company for that specific Transaction. For the avoidance of doubt, no price communicated verbally, through the Website, or through any messaging or communication platform (including without limitation WhatsApp, email, or SMS) shall constitute a binding offer or commitment by the Company.

    In respect of Transactions between two or more Users (including Classified Listings and private seller transactions): the Company is not a party to any such Transaction and assumes no liability whatsoever for any agreement, representation, or commitment made between Users, whether on the Website or otherwise. No concluded contract or binding sale between Users shall be deemed to have arisen solely by virtue of an offer or purported acceptance communicated through the Website. A binding contract between Users shall only arise upon the execution of a separate written agreement entered into by the relevant Users outside of and independent from the Website.

    You agree to use the Website only for lawful purposes and in accordance with these Terms. You must not:

    (a) access or attempt to access the Website or Services through automated means, including bots, scrapers, crawlers, spiders, or scripts, without our prior written permission;

    (b) use the Website or Services for any unlawful, fraudulent, misleading, or abusive purposes in violation of Indian law;

    (c) impersonate any person or entity or misrepresent your affiliation with any person or entity;

    (d) post, upload, transmit, or share any content that is harmful, defamatory, obscene, pornographic, hateful, racially or ethnically objectionable, or otherwise unlawful;

    (e) attempt to gain unauthorised access to any part of the Website, any other User's account, or any systems or networks connected to the Website, whether through hacking, password mining, or any other means;

    (f) scrape, data mine, index, or otherwise extract any content or information from the Website for any commercial purpose;

    (g) interfere with or disrupt the operation, security, or integrity of the Website or any systems or networks connected to it;

    (h) reverse engineer, decompile, copy, modify, or create derivative works from any part of the Website without our prior written consent;

    (i) use the Website to solicit other Users for any commercial purpose outside of the Website;

    (j) submit false, fictitious, or fraudulent enquiries, leads, or purchase requests; or

    (k) use the Website or Services for any purpose that violates applicable Indian law, including without limitation the Information Technology Act, 2000 and rules thereunder.

    The Company reserves the right to suspend or terminate any account that violates these rules, without prior notice and without any obligation to assign reasons. In addition, the Company reserves the right to pursue appropriate legal action and claim damages against any User whose violation causes loss or damage to the Company or any third party.

    Where the Website allows you to post, upload, or submit content including reviews, listings, photographs, or any other material ("User Content"), you hereby grant the Company a perpetual, non-exclusive, worldwide, royalty-free, sub-licensable, and transferable licence to use, reproduce, distribute, display, publish, translate, modify, and adapt such User Content in connection with the Website and the Company's business. You represent and warrant that you own or have the necessary rights to the User Content you submit, that it does not violate any third-party rights, and that it is accurate and not misleading. The Company reserves the right to remove any User Content that violates these Terms or applicable law, without notice.

    7. Intellectual Property

    All content on the Website including the Cars24 name, logo, trademarks, service marks, design, software, text, images, data, and other materials is owned by or licensed to the Company and is protected under applicable intellectual property laws, including the Trade Marks Act, 1999 and the Copyright Act, 1957.

    You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Website solely for personal, non-commercial purposes. This licence does not include any right to reproduce, distribute, modify, or create derivative works from any content on the Website; commercially exploit any content on the Website; use the Cars24 name, logo, or any other mark without our prior written consent; or frame or mirror any part of the Website without our prior written consent.

    Any unauthorised use of the content or marks on the Website will constitute an infringement of the Company's intellectual property rights and may result in appropriate legal action. If you believe your intellectual property rights have been infringed on the Website, please write to us at legal@cars24.com.

    8. Consent to Use Data

    You agree that the Company and any third-party service providers it engages may, in accordance with the Privacy Policy, collect and use your personal data, technical data, and related information.

    The Company may use your personal data and information pertaining to your use of the Services for analytics, trends identification, and statistical purposes to further enhance the effectiveness and efficiency of the Website, and may transfer the same to its group companies and service providers. You provide your consent to such use and sharing of your information.

    Subject to applicable laws, the Company may be directed by law enforcement agencies, government bodies, regulatory authorities, or courts to disclose data in relation to Users in connection with any proceedings, whether civil, criminal, or regulatory. In such instances, the Company shall have the right to share such data with the relevant agencies or bodies.

    The Company processes your personal data in accordance with the Privacy Policy at privacy@cars24.com.

    The Website uses cookies to enhance your experience and to collect information about how you use the Website. By using the Website, you consent to our use of cookies in accordance with the Privacy Policy. You may manage your cookie preferences through your browser settings.

    For a complete understanding of how the Company collects, uses, stores, and shares your personal data, please refer to the Privacy Policy available on the Website.

    9. Fees and Charges

    The Company reserves the right to charge convenience fees for the Services. Non-payment may result in denial of Services and/or action under applicable law.

    The Company reserves the right to introduce or modify any fees at any time. Any changes to applicable fees will be communicated to you in advance before they apply to your Transactions.

    In the event of non-payment of any fees or charges due to the Company, the Company reserves the right to: (a) deny or suspend access to the Services; (b) withhold any pending Transaction or deliverable until outstanding amounts are cleared; and (c) take such further action as may be available under applicable law.

    10. Accepting Cash

    Cash Payment Limit: Cash payments for car purchases are restricted to a maximum of Rs. 1,99,999. Any attempt to pay an amount exceeding Rs. 1,99,999 in cash will be refused.

    Bank Transfer Requirement: For amounts exceeding Rs. 1,99,999, payment must be made by bank transfer (IMPS/NEFT/RTGS). All bank transfer payments must be completed and confirmed before the vehicle is handed over to the Buyer.

    Compliance with Income Tax Act: In accordance with Section 269ST of the Income Tax Act, 1961, cash transactions over Rs. 2,00,000 are restricted. Buyers are required to comply with all applicable tax laws and regulations.

    PAN Card Requirement: In accordance with Section 114B of the Income Tax Act, 1961, the Buyer is required to provide a valid PAN card in case of sale and purchase of a motor vehicle. A copy of the PAN card must be provided when placing an order with Cars24 Services Private Limited.

    Undertaking for Submission of PAN: Where payment is made to Cars24 Services Private Limited's bank account from an account other than that of the Buyer, a declaration from the Buyer confirming the source of funds is required.

    Order Cancellation: Failure to provide a valid PAN card for orders above Rs. 2,00,000 will result in cancellation of the order and forfeiture of any token amount received.

    Legal Compliance: Both parties must adhere to all legal requirements related to financial transactions and motor vehicle purchases. Any attempt to bypass legal obligations may result in termination of the sale agreement and potential legal action.

    Final Payment Confirmation: The final payment must be confirmed and verified by Cars24 before the vehicle is released to the Buyer. Payment confirmation includes verification of bank transfers and PAN details.

    Non-Refundable Payments: Once a payment is made and confirmed, it is non-refundable unless otherwise agreed in writing or except where the order is cancelled by Cars24 Services Private Limited due to non-compliance with these Terms.

    11. Indemnity

    You shall indemnify, defend at the Company's option, and hold harmless the Company, its parent companies, subsidiaries, affiliates, and their respective officers, associates, successors, assigns, licensors, employees, directors, agents, and representatives from and against any claim, demand, lawsuit, judicial proceeding, loss, liability, damage, or cost (including without limitation legal fees and settlement costs) arising out of or in connection with: (a) your use of the Website or the Services; (b) any violation of these Terms by you; (c) any infringement by you of any third-party right; or (d) any use of your account by a third party.

    12. Limitation of Liability

    The Company shall not be liable for any occurrence of any mishap arising from your usage of our Services resulting in any financial, material, or personal loss or injury. You understand and agree that the Company shall not be liable to you for any direct, indirect, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses (even if the Company had been advised of the possibility of such damages), resulting from or relating to the Website or mobile application, whether based on warranty, contract, tort, or any other legal theory.

    Notwithstanding anything to the contrary contained herein, the Company's total liability for any claim arising out of the use of the Website shall be limited to the fees paid by the User for the specific Service giving rise to such claim, unless otherwise agreed by the parties in writing.

    All claims and complaints arising from and in connection with the use of our Services shall be promptly submitted to the Company and/or its partners within thirty (30) days of the consumption of such Services. Any claim or complaint submitted after the expiry of such a 30-day period may be rejected, and the claimant will forfeit the right to claim any damage, cost, or compensation.

    13. Disclaimers and Warranties

    To the extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis. The use of the Services is at your sole risk. The Company does not warrant that operation of the Services will be uninterrupted or error-free, or that the functions contained in the Services will meet your requirements.

    To the fullest extent permissible under applicable law, the Company expressly disclaims all warranties of any kind, express or implied, arising out of the Services, including warranties of merchantability, fitness for a particular purpose, satisfactory quality, accuracy, title, and non-infringement, and any warranty that may arise out of course of performance, course of dealing, or usage of trade.

    You hereby accept full responsibility for any consequences that may arise from your use of the Services, and expressly agree and acknowledge that the Company shall have absolutely no liability with respect to the same.

    To the fullest extent permissible by law, the Company, its affiliates, and its related parties each disclaim all liability to you for any loss or damage arising out of or due to: (a) your use of or inability to use, or the availability or unavailability of, the Services, including any Third Party Services; (b) the occurrence or existence of any defect, interruption, or delay in the operation or transmission of information to, from, or through the Services, communications failure, theft, destruction, or unauthorised access to the Company's records, programs, services, server, or other infrastructure relating to the Services; or (c) the failure of the Services to remain operational for any period of time.

    To the maximum extent permitted by law, you agree to waive, release, discharge, and hold harmless the Company, its affiliated and subsidiary companies, its parent companies, and each of their directors, officers, employees, and agents from any and all claims, losses, damages, liabilities, expenses, and causes of action arising out of the Services.

    14. Modification

    The Company reserves the right at any time to add, modify, or discontinue, temporarily or permanently, the Services (or any part thereof) with or without cause. The Company shall not be liable for any such addition, modification, suspension, or discontinuation of the Services.

    The Company also reserves the right at any time to modify these Terms and to add new or additional terms or conditions on use of the Services. Any such modifications will be updated on the Website and will be effective from the date of such update. Your continued use of the Website after the updated Terms are posted shall constitute your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Website.

    15. Term and Termination

    These Terms shall remain in effect unless terminated in accordance with the provisions herein.

    The Company may terminate your access to or use of the Services, or any portion thereof, immediately and at any point, at its sole discretion, if: (a) you violate or breach any of your obligations, responsibilities, or covenants under these Terms; (b) the Company is required to do so by law, regulation, or order of a competent authority; or (c) the Company decides to discontinue the Website or any part thereof.

    Notwithstanding anything to the contrary contained in these Terms, upon termination of your access to or use of the Services, all amounts or outstanding monies due by you in relation to your use of or access to the Services shall become immediately payable.

    You may stop using the Website at any time. To close your account, contact us at care@cars24.com.

    Termination does not affect any rights or liabilities that arose before the date of termination. Clauses relating to indemnity, limitations of liability, disclaimers, and dispute resolution will continue to apply after termination.

    16. Jurisdiction, Governing Laws, and Dispute Resolution

    These Terms shall be governed by and construed in accordance with the laws of India.

    If a dispute arises between you and the Company in connection with these Terms or any Transaction, the parties shall first attempt to resolve it informally by contacting the Company at legal@cars24.com. The parties shall endeavour to resolve the dispute within 30 days of it being raised. If the dispute cannot be resolved informally within this period, either party may proceed to arbitration as set out below.

    Any dispute arising out of these Terms that cannot be resolved informally shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996. The dispute shall be referred to a sole arbitrator to be appointed by the Delhi International Arbitration Centre (DIAC). The arbitration proceedings shall be conducted in accordance with the rules of the DIAC. The seat of the arbitration shall be New Delhi, India. The language of the arbitration shall be English. The award of the sole arbitrator shall be final and binding upon the parties.

    The parties shall keep the arbitration confidential and shall not disclose any information relating to the arbitration to any person, other than on a need-to-know basis or to legal advisors, unless required to do so by law.

    Each party shall bear its own costs in relation to any arbitration, unless the arbitrator determines otherwise.

    17. Force Majeure

    The Company shall not be liable for any failure or delay in performance of its obligations under these Terms where such failure or delay is caused by circumstances beyond the Company's reasonable control, including without limitation acts of God, natural disasters, floods, fires, earthquakes, epidemics, pandemics, war, terrorism, riots, civil unrest, government actions, regulatory changes, internet or telecommunications failures, power outages, strikes, or labour disputes.

    In the event of a force majeure event, the Company will notify you as soon as reasonably practicable and will use reasonable endeavours to resume performance as soon as possible. If the force majeure event continues for a period exceeding 30 days, either party may terminate the affected Services by written notice to the other party.

    18. Miscellaneous

    Severability: If any provision of these Terms is determined by any court or other competent authority to be unlawful or unenforceable, the other provisions of these Terms will continue in full force. If any unlawful or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

    Assignment: You shall not license, sell, transfer, or assign your rights, obligations, or covenants under these Terms in any manner without the Company's prior written consent. The Company may assign its rights to any of its affiliates, subsidiaries, or parent companies, or to any successor in interest of any business associated with the Services, without prior notice to you.

    Notices: All formal legal notices for the Company under these Terms shall be sent to legal@cars24.com. All notices from the Company to you will be served by email to your registered email address or by general notification on the Website.

    Waiver: Any failure or delay by the Company to enforce or exercise any provision of these Terms, or any related right, shall not constitute a waiver of that provision or right. Any waiver by the Company shall only be effective if made in writing.

    Independent Parties: Nothing in these Terms shall be construed to create a partnership, joint venture, agency, franchise, or employment relationship between you and the Company. No agency relationship shall arise between the parties unless specifically agreed in writing.

    Third Party Rights: No third party shall have any rights to enforce any terms contained herein

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  • PART 5 - ANCILLARY SERVICESarrow

    This Part covers additional services that Cars24 offers alongside its core buying and selling Services.

     

    1. FASTag Service

    FASTag is a simple and reusable tag based on radio-frequency identification (RFID) technology that is affixed on a vehicle's windscreen and allows you to pay toll charges without using physical cash. This programme is part of the National Electronic Toll Collection (NETC) initiative rolled out by the National Payments Corporation of India (NPCI).

    You can have only one FASTag against any particular vehicle at any given point in time. The following terms and conditions apply to the RFID-enabled prepaid FASTag facility made available to you by us:

    You can avail the services to buy FASTag as well as recharge it from our Website ("FASTag Services"). We have partnered with various banks and institutions eligible to issue FASTags ("FASTag Issuer") to enable you to avail the FASTag Services through us.

    By submitting the application, you are deemed to have requested to avail the FASTag Services of the selected FASTag Issuer, authorised us to contact you through phone calls, email, and other means, and agreed to these Terms.

    The FASTag shall be used for making applicable toll payments at designated toll plazas on the highway through the electronic toll collection enabled lane, and to pay parking fees at airports, malls, and other locations.

    We may request your KYC documents such as Aadhaar, PAN, and Vehicle Registration Certificate as mandatory documents for FASTag activation.

    You hereby agree and confirm that the applicable security deposit, as decided by the FASTag Issuer from time to time, shall be maintained as a minimum amount in your account as per the terms stipulated by the FASTag Issuer, and that such amount shall not fall below the stipulated minimum.

    You may choose any payment option made available by us to avail the FASTag Services.

    Once you provide the required details, FASTag will be sent to you by courier to the address provided within 7 days of submitting the application.

    FASTag activation takes 24 to 48 business hours post issuance.

    Customer care of Cars24 can be reached at care@cars24.com for any enquiries pertaining to the FASTag Services. You shall immediately inform us if you find any irregularities or discrepancies in any transaction undertaken using the FASTag.

    If a FASTag remains unused for a period of 6 months with a negative balance, it will be hotlisted and will not be accepted at any toll plaza unless the negative balance is cleared by you through a recharge.

    Each time you use the FASTag at a participating toll plaza, you authorise the FASTag Issuer to reduce the funds available in your FASTag account by the amount of the transaction. You are not permitted to exceed the available balance through an individual transaction or a series of transactions. If a transaction exceeds the available balance, you shall remain fully liable to the FASTag Issuer for the shortfall. The FASTag Issuer reserves the right to bill you for any negative balance, and you agree to pay such amount promptly.

    You agree to indemnify and hold us harmless for any and all actions, proceedings, claims, liabilities (including statutory liability), penalties, demands, costs, awards, damages, and losses arising out of wrongful use or cancellation of the FASTag Service.

    You must inform us immediately of any loss or theft of your FASTag. Loss or theft must also be reported to the relevant authorities as may be required by applicable law.

    You agree and confirm that we will not be responsible for any physical damage to the FASTag in any manner whatsoever. You shall be solely responsible for any such damage or loss.

    You shall remain fully liable for all charges incurred on the FASTag prior to termination.

    The FASTag issued to you by the FASTag Issuer shall be mandatorily affixed on your vehicle with the licence plate number specified by you in the application.

    The FASTag is not transferable and must only be used for the specific vehicle on which it has been affixed.

    The FASTag shall be activated subject to approval of the application and, if required by the FASTag Issuer, a minimum amount being loaded by you. Such funds shall be loaded on the FASTag after deduction of applicable charges and fees payable to the FASTag Issuer.

    We shall not be responsible for any surcharge levied or debits made at toll plazas.

    2. Vehicle History Report

    The Company provides access to vehicle history reports (the "Vehicle History Report") through the Website and/or its mobile application. The Vehicle History Report enables Users to view records of past servicing, maintenance, accident and repair history, odometer readings, challans, ownership details, and original OEM-installed specifications of a vehicle. This information is intended to assist Users in making informed decisions regarding the purchase, sale, or continued use of a vehicle.

    The Vehicle History Report is provided by the Company in collaboration with third-party service providers. The Company relies on such third parties for the collection and reporting of information and does not itself generate, verify, or authenticate such data.

    The Vehicle History Report may include, without limitation, records sourced from the manufacturer's/OEM's authorised dealerships and service networks; records of accidental and repair history; odometer readings over time; information on structural damage, airbag deployment, engine/transmission work, flooding, and total loss; pending and past challans, ownership and hypothecation details, and validity of fitness/PUCC certificates; and original OEM-installed features and specifications.

    The Company does not warrant that the Vehicle History Report will be complete, accurate, up to date, uninterrupted, or error-free.

    The Vehicle History Report reflects only such information as is made available to the Company by third parties at the time of report generation. Absence of a record does not imply absence of an event, service, or defect.

    The Company expressly disclaims any and all liability in relation to the Vehicle History Report, including without limitation its sourcing, inaccuracies, errors, omissions, or delays in data, and any reliance placed on such data.

    The Vehicle History Report is provided solely for informational purposes and is not a substitute for independent vehicle inspection, verification, or due diligence by the User.

    In the event the Company is unable to provide the Vehicle History Report after payment has been made, the amount paid will be refunded to the source account within seven (7) working days.

    By availing the Vehicle History Report, you expressly acknowledge and agree that: (a) it is a value-added service intended to provide indicative information only; (b) the Company does not assume any responsibility for the condition, performance, or roadworthiness of any vehicle, irrespective of the report's contents; (c) you shall not hold the Company liable for any decision made or Transaction undertaken based on the report; (d) refunds, where applicable, shall be limited to the amount paid for the report and shall constitute your sole and exclusive remedy; and (e) the Company does not undertake any obligation to update, modify, or rectify the report once generated.

    By providing any information for the purposes of generating or accessing a Vehicle History Report, you represent, warrant, and undertake that: (a) you are the lawful owner of the relevant vehicle, or have obtained valid, informed, and lawful consent from the vehicle owner and all associated individuals to disclose such information to the Company; (b) such consent expressly permits the Company to collect, store, process, use, and share all related data, including vehicle registration particulars, service and maintenance history, accident history, odometer records, OEM specifications, and vehicle history data; and (c) your disclosure does not violate any third-party rights, contractual obligations, or applicable law. You agree to indemnify and hold the Company harmless against any claims, losses, or liabilities arising from a breach of the foregoing.

    3. Other Services

    Cars24 may from time to time offer additional services to Users through the Website, including without limitation challan settlement, insurance, car servicing, and such other services as Cars24 may introduce. Such services may be governed by separate terms and conditions or Transaction Documents as communicated to you at the time of availing such services. In the event of any conflict between these Terms and the terms governing such additional services, the terms specific to such additional services shall prevail.

     

    By accessing or using the Cars24 Website, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.