CARS24 Financial Services

CARS24 Financial Services Private Limited ("CARS24 Financial Services") is a professionally managed Non-Banking Financial Company ("NBFC") registered with Reserve Bank of India. The Company is wholly-owned subsidiary of CARS24 Services Private Limited. The Company offers various vehicles lending products to the customers. We are making lending simpler, safer, faster and more accessible for the customers using latest technology as, machine learning (ML) and artificial intelligence (AI).

CARS24 Financial Services is obsessed towards offering innovative and new age financial products leveraging latest and proprietary technology.

Complete transparency and 100% seamless and faster lending and collections processes, and combining these with unique customer focused value added services is the core of CARS24 Financial Services.

Financing Services

Financial Products

Unnati

Give wings to your business to grow faster

  • Bid and Buy a car today from the CARS24 platform and pay later
  • Lowest interest rates
  • 100% digitized process to give complete transparency

Pre Owned Car Loans

Buy your dream car with instant and easy loans

  • Loan approval in 24 seconds
  • Same day disbursal of loans
  • Lowest possible interest rates
  • Value added services to make your drives memorable

Board Members

Ruchit Agarwal
Ruchit Agarwal

Director

Gajendra Jangid
Gajendra Jangid

Director

Saurabh
Saurabh

Director

Partner With US

‘We’re changing the way the lending business works – using technology to make loans simpler, faster and easier for consumers. To build this new world of consumer lending, we’re looking at collaborating with innovative, dynamic, young partners who share our vision.’

Our Partnersarrow

RBI Disclaimer

The Reserve Bank of India does not accept any responsibility or guarantee about the present position as to the financial soundness of the Company or the correctness of any of the statements or representations made or opinions expressed by the Company and for discharge of liability by the Company. Neither is there any provision in law to keep, nor does the Company keep any part of deposits with the Reserve Bank of India and by issuing the Certificate of Registration to the Company, the Reserve Bank neither accepts any responsibility nor guarantee for the payment of the deposit amount of any depositor.

Contact us

Contact details

Corporate Office

Cars24 Financial Services Private Limited

6th Floor, SAS Tower-C, Ch Baktawar Singh Road, Medicity Sector 38, Shivaji Nagar, Gurgaon – 122001, Haryana

+91 124 4009383

nbfc.regulatory@cars24.com

Registered Office

Cars24 Financial Services Private Limited

10th Floor, Tower B, Unitech Cyber Park, Sector- 39, Gurgaon –122001, Haryana

+91 124 4009383

nbfc.regulatory@cars24.com

Chief Compliance Officer

Atifa Jahan

6th Floor, SAS Tower-C, Ch. Baktawar Singh Road, Medicity Sector 38, Shivaji Nagar, Gurgaon – 122001, Haryana

+91 124 4009383 / 8448281713

nbfc.regulatory@cars24.com

Company Secretary

Jyoti Gautam

6th Floor, SAS Tower-C, Ch. Baktawar Singh Road, Medicity Sector 38, Shivaji Nagar, Gurgaon – 122001, Haryana

+91 124 4009383

nbfc.regulatory@cars24.com

Registrar and Transfer Agent

Kfin Technologies Limited

Tower B, Plot No. 31 32, Karvy Selenium, Financial District Nanakramguda, Gachibowli, Hyderabad, Telangana, 500032

+91 40 67162222

reachus@kfintech.com

Grievances Redressal

level 1:

Borrowers may contact our customer support via:

Email Id: care.loans@cars24.com

Call: 1800 258 5656

level 2:

The borrower may register his/her query/complaint to the Company which shall be addressed to the Grievance Redressal in connection with any matter pertaining to business practices, outsourcing services, lending decisions, credit management, recovery and complaints relating to updation/ alteration of credit information. The details of the Grievance Redressal Officer are given as follows:

Name of the Grievance Redressal Officer: Ms. Atifa Jahan

Address: 6th Floor, SAS Tower-C, Ch. Baktawar Singh Road, Medicity Sector 38, Shivaji Nagar, Gurgaon – 122001, Haryana

Tel: +91 124 4009383 / +91-8448281713

Email Id: nbfc.grievances@cars24.com

level 3:

If any Customer is not satisfied with the resolution provided by the Grievance Redressal Officer or in case the grievance is not redressed within a period of one month from the date of its first submission, then the customer can write to:

Officer-in-Charge

Reserve Bank of India,

Department of Supervision (NBFC)

Reserve Bank of India,

6, Sansad Marg, New Delhi – 110001

In case of any query or grievance, reach out to us on care.loans@cars24.com or call us on 1800 258 5656