User Reviews & Ratings

Sold car with pending EMIs net amount clearly computed

My car had 14 EMIs remaining when I decided to sell i wasn't sure how the math would work would i get anything after loan closure cars24 calculated it clearly current sale price minus outstanding loan amount minus prepayment charges equals net to me showed the calculation transparently before i agreed i got a positive net amount, loan was settled directly, and the balance transferred to me financial clarity on a complex multi part transaction that's not easy to deliver and they did it well.

cars24 vs local dealer the difference was visible from inspection itself

I ran a side by side test had a local dealer and a cars24 inspector assess my car on the same day back to back the local dealer spent 15 minutes, made vague comments about market conditions, and gave a gut feel number, cars24 inspector spent 45 minutes, used an app, checked 150+ parameters, and gave me a breakdown with higher price.Trust is built through process, not just numbers.

cars24 makes payment within 24 hours , it helped me in my urgent need

I needed the sale to close very urgently i contacted cars24 they moved with urgency inspection documentation and the payment was made within 24 hours when I explained the financial year deadline context they understood immediately and treated it as a real constraint not an exaggeration. That responsiveness to a genuine deadline is rare.

Used cars24 to finally settle a disputed car ownership

My father and uncle had a shared ownership dispute on this car for two years both names were on different documents nothing had moved forward because neither side agreed on the selling price between themselves once they agreed cars24 navigated the joint owner documentation required signatures from both parties, separate identity verification, shared payment arrangement handled a family complicated ownership situation professionally and without taking sides. Just did the paperwork correctly.

Scratch on alloy rim deduction was fairly, not dramatical

One alloy rim had a visible curb scratch i had done it myself parking in a tight spot braced for a big deduction the cars24 inspector noted it, estimated the reconditioning cost accurately, and deducted that amount specifically. No multiplied penalty, no using it to renegotiate the whole price. One problem, one proportionate deduction. That kind of precise, fair handling of individual car issues is what makes the overall price feel trustworthy.

Sold two cars in one day, both processed together

We were selling both our household cars in one go, downsizing after the children left for college. Booked inspections for both on the same morning. cars24 sent one executive who assessed both cars sequentially in our parking lot, gave us two separate quotes, and we accepted both. Two separate payment transfers, both received by the following morning. Managing the sale of two vehicles simultaneously with one professional contact was something I didn't know was even possible. Incredibly efficient.

Bank account mismatch fixed quickly, no payment delay

I had accidentally given my old bank account number which I had closed. Realised after submitting documents. Called cars24 immediately. They allowed me to submit a cancelled cheque of the new account with a simple correction form. Payment was processed to the correct account without any delay to the overall timeline. The flexibility to handle genuine mistakes without punishing the customer is something I noted and appreciated. Errors happen how you handle them defines the service.

LPG converted car documentation sorted without fuss

My car had a legitimate LPG conversion done years ago with proper RTO endorsement on the RC. Many buyers get nervous about converted cars. cars24 checked the endorsement, confirmed the certification was valid, and included the LPG status transparently in the assessment. Didn't hide it, didn't penalise me beyond the standard market adjustment. The documentation was clear and they worked with what existed. A legitimate modification, handled legitimately.

Sold second hand car I had bought just 8 months ago

I had bought a used Creta 8 months ago and circumstances changed needed to liquidate it quickly. Was worried about double depreciation since it had already been sold once. cars24 assessed it purely on its current condition low kilometres added since my purchase, no accidents, good tyre life remaining. The quote was fair and market-realistic. Didn't feel penalised for the short holding period. The car's condition mattered more than its history in their assessment.

Police verification delay - cars24 followed through patiently

The RC transfer in Tamil Nadu requires a police verification step that can sometimes get delayed. My transfer was stuck at this stage for almost three weeks beyond the expected date. cars24 kept following up with the RTO liaison on my behalf without me having to push. When the verification finally cleared, transfer happened in two days. I received the confirmation call from cars24 before I even checked my messages. That post-sale ownership of the process is what sets them apart.