User Reviews & Ratings

Selling a gifted car documentation was tricky they sorted it

My father had gifted me this car five years ago the gift deed was old, the RC was still in his name and he had since passed away this was complicated paperwork that no private buyer wanted to touch cars24's documentation team guided me through the legal heir certificate process the succession-based name transfer and the required affidavits it took three weeks but they stayed patient and supportive throughout an extremely difficult situation handled with real empathy.

Got 90,000 more than what the local dealer offered

The local dealer who services my car offered 8.8 lakh he is someone I trust for repairs so I assumed his car price would also be fair cars24 offered 9.7 lakhs after inspection. That's 90,000 rupees difference on the same car, same day i asked the dealer about it later and he admitted dealers always factor in their margin cars24 apparently prices closer to actual market 90,000 is not a small difference that's a significant amount of money returned to the seller.

Sold my car at 11 PM everything done before midnight

I run a restaurant and my only free time is late evening cars24 accommodated a 9 PM inspection slot without any fuss the executive arrived, did the inspection under good lighting, gave me the quote i agreed, documents were collected, and he left by 10:40 PM payment came the next morning. I've never had a business transaction completed that efficiently at that hour the flexibility to serve people who don't have 9-to-5 availability is something I genuinely appreciate.

Two state RC history cars24 navigated it without flinching

My car was originally registered in Maharashtra then transferred to MP when I relocated two state history, two RTOs involved in the records private buyers kept walking away the moment they heard this cars24's inspector noted it, said it was manageable and their backend team handled the verification across both states transfer completed without me needing to contact either RTO the institutional knowledge they carry is genuinely impressive.

They found a challan my buyer would have had to deal with glad we caught it

During the evaluation, cars24 found a challan from eight months ago that I had simply not acted on i had received the SMS and dismissed it, honestly. They showed it on the app, deducted it from the payment, and cleared it before handover later I thought if I had sold privately, the buyer would have inherited that challan and come back angry at me cars24 effectively protected my reputation without me asking them to.

CarTrade listing got me zero genuine buyers in 2 months

Two months on CarTrade. Hundreds of views maybe 30 enquiries, 8 people who actually responded, 3 who came to see the car, zero genuine offers one person asked me to drop the price by 90,000 because he had 'seen the same model cheaper online.' Never found where. cars24 gave me a real number within 40 minutes of the inspector arriving paid that number two days later the comparison is so stark it's almost unfair.

The inspector explained every deduction I learned more than I expected

What surprised me most was how educational the inspection was the cars24 executive didn't just give a number he walked me through the body condition scoring, engine assessment, interior wear grading, and tyre depth check explained exactly what each factor contributed to the final price. I understood the car's true market condition for the first time even the deductions made sense because they were explained that kind of informed transaction is rare in this space.

Sold my car while recovering from surgery didn't step out once

I had knee surgery and couldn't move around easily for six weeks needed to sell my car urgently to manage the hospital bills. cars24 sent someone home, did everything in my living room, collected all documents, and arranged for the car to be driven away i signed papers from my sofa the money was in my account the next morning i genuinely could not have managed this without a doorstep service. It felt like they understood my situation without me having to explain it.

My brother said don't trust them I proved him wrong

My brother was convinced cars24 would pull a last minute price cut like every dealer does. He sat through the entire process just to catch them out. Inspection done, quote given, payment transferred exact amount, no revision, no drama. He went quiet for a good five minutes. I've been using that silence as my own personal victory ever since. Sometimes you just have to let the result speak.

Three year old pending challan was cleared buy cars24

During the cars24 evaluation, the executive pulled up a challan from 2021 that I had absolutely no memory of it had been issued at a location i had driven through once for a wedding total amount was 1,500 rupees cars24 deducted it, settled it before handover, and gave me the updated challan free status confirmation on the app without this check i would have sold the car with a ghost challan hanging over it genuinely thankful for the thoroughness.