

Why You Should Choose CARS24 For Pre Delivery Inspection (PDI)
Purchasing a car is always a thrilling experience. It is the start of new adventures and experiences. However, it is also a choice that requires consideration and care. Many car buyers ignore one important step and concentrate solely on the model or price. Pre-delivery inspection of a car is that step. A PDI is a thorough examination which guarantees that the vehicle you are purchasing is secure, dependable, and well worth your money. The CarTruth Pre Delivery Inspection, or PDI, at CARS24 has raised the bar for both new and used cars in India. Our inspections combine cutting-edge technology, professional expertise, and an unrivalled dedication to transparency.
Every car has a backstory that extends beyond its exterior look. To start with, a brand-new vehicle must not have any missing accessories or transit damage. On the other hand, a used car has a history that could include unreported collisions, complicated legal matters, or hidden mechanical problems. Before you buy a car whether it is new or used, you can feel completely confident knowing that every detail will be revealed by the car inspection. Over the course of ten years, we have completed over one crore inspections in 220 cities, so our record speaks for itself.
Why Pre Delivery Inspection Matters
A professional pre-delivery car inspection is more than just a formality. It's your final chance to safeguard your investment. Complete car inspection is a comprehensive examination which can reveal possible mechanical issues, financial and legal red flags, and ensure the vehicle is road-ready.
Buyers who neglect car inspection before delivery may have to face unexpected breakdowns, financial stress in repairs and replacements, disputed ownership, hidden damages, or even odometer tampering. With a car inspection, you gain clarity, assurance, and control over your car purchase.
Used Car PDI – Complete Transparency for Pre-Owned Vehicles
CARS24’s used car inspection begins with a 300-point assessment. Certified automotive engineers examine every aspect of the vehicle.
The engine is checked for leaks, unusual vibrations, and compression loss. Belts and hoses are evaluated to confirm durability and proper functioning.
Alternators, batteries, and electrical systems undergo detailed tests to ensure they are operating at their peak.
Suspension and steering systems are assessed for wear and tear, alignment, and overall stability.
Every brake component is meticulously checked including discs, pads, and brake fluid levels. Wheels and tyres are inspected for alignment, camber, and tread wear patterns. Transmission and clutch operations are monitored to confirm smooth gear shifting.
Our experts do not stop at what can be seen because the next step is inspection of what cannot be seen. ECU scans through advanced OBD-II tools detect hidden faults, sensor malfunctions, or dashboard warning lights. These can be easily missed during casual test drives.
Next comes the paint thickness measurement which is performed with paint thickness testing gauges. This reveals repainting, minor repairs, or flood damage on the exterior panels. Interiors are scrutinised for cracks, rattles, and upholstery quality issues. This inspection leaves no stone unturned, offering buyers the most accurate picture of the car’s mechanical and cosmetic condition.
Apart from the hidden issues in the car itself, legal and financial checks also form a crucial part of the used car PDI. Ownership of the car is verified through RC and VAHAN databases. This step also checks for loans or hypothecation which usually complicates the RC transfer process.
We also go deeper and check for past accident records, insurance claims, and pending challans are thoroughly examined. Every report provides buyers with peace of mind that the car they are purchasing is free from hidden liabilities and legal disputes.
Not only do we provide a thorough used car inspection, but also provide you with an accurate price of the used car. We at CARS24 use our custom AI-powered price estimation engine. The car resale value checker uses insights from the data of over ten lakh real-world transactions across India to determine best market value. With an accurate price estimate at hand, car buyers can negotiate confidently with the seller.
Every data that has been collected during the car inspection is then compiled into a digital inspection report. The report is photo-backed and written in clear easy-to-understand language. It highlights all findings, making it easy for buyers to understand mechanical, legal, and cosmetic conditions. Our aim is to empower the used car buyers through our detailed inspection report so that they can negotiate better deals and avoid problematic vehicles.
CARS24 Moneyback Promise on Used Car Inspections
CARS24 is offering an industry first Moneyback guarantee on our used car inspection reports. Every used car PDI service comes with a ₹50,000 Moneyback Promise. This guarantee covers defined red flags that may be missed from our end or wrongly reported.
The ₹50,000 Moneyback promise by CARS24 covers:
- Incorrect Backlist/Theft History
- Odometer rollback beyond 2 percent
- Missed Accident History
- Missed Flood Damage History (till last service record)
- Incorrect Ownership Count
- ‘Not Repainted’ claim turned out false
This unique inspection assurance reflects our commitment to accountability and trust.
New Car PDI – Ensuring Factory-Fresh Quality
Unlike the used car PDI, brand-new cars require pre-delivery inspection, but with a completely different set of checklists. CarTruth PDI for new cars involves over 200 checkpoints that verify every system and component. VIN, chassis, and engine numbers are the most important numbers to be checked on new cars as they are useful for authenticity.
In addition to these, battery health, fluid levels, and software updates are tested to ensure flawless performance. Every accessory is checked for correct installation and functionality. Panels, paint, and gaps are inspected to detect any transit or storage damage.
The ECU, electronic systems, and sensors are scanned by advanced OBD II tools. This ensures there are no hidden software glitches or factory defects. Wheels, tyres, brakes and suspension are also inspected for perfect condition.
It is essential to check for any transit or storage defects which are common in brand new cars with open stockyards or dealerships on busy roads. Once all these checks are performed thoroughly by our certified car inspectors, a digital report is issued to the buyer.
Our inspection report confirms if the car is road-ready or not. Any issue identified can be used to claim repairs or replacements from the dealer, protecting the buyer’s investment from day one.
The new car PDI report also serves as a digital record of the vehicle’s original condition. It becomes an official document to prove factory-fresh quality, which can be useful for future resale or warranty claims. Buyers gain confidence and transparency, knowing that the car they are driving is exactly as promised by the manufacturer.
Nationwide Convenience and Same-Day Service
CARS24 CarTruth PDI is available in over 220 cities with 1,500+ trained car experts. Scheduling an inspection is as simple as booking a cab. Buyers can choose their preferred location, whether it is home, office, dealership, or seller’s address. Same-day inspections ensure speed without compromising accuracy. Our standardised protocols guarantee consistency across cities, giving every buyer the same high-quality inspection experience.
One Brand, One Standard for All Cars
CARS24 maintains the same rigorous standards for both new and used cars. There is no compromise in thoroughness, no shortcuts in evaluation, and no bias in reporting. Every inspection is professional, objective, and backed by technology and expertise. Buyers can trust that every CarTruth PDI report provides complete clarity on the vehicle’s condition, whether it is fresh off the factory line or pre-owned.
Key Benefits of Choosing CARS24 CarTruth PDI
Reliability is unmatched, with over one crore cars inspected nationwide. Legal and financial verification ensures buyers are protected from liabilities. Time and effort are saved with doorstep inspections and digital reports. AI-backed valuation provides fair pricing for used cars. Inspection reports offer proof for dealer claims and future reference. Each of these benefits combines to make CARS24 the safest, most transparent, and most convenient choice for car buyers.
Conclusion
In today's car market, pre-delivery inspection is now required. Ensuring safety, dependability, and transparency is a crucial step. For both new and used cars, CARS24 CarTruth PDI provides a competent, technologically advanced, and customer-focused inspection. Customers can feel completely confident in every purchase thanks to thorough mechanical checks, legal verification, AI-backed pricing, and a ₹50,000 Moneyback Promise.
Digital reporting, doorstep service, and nationwide availability make the process easy and convenient. Selecting CARS24 gives you complete clarity and peace of mind by guaranteeing that every vehicle you purchase satisfies the highest standards right from the start.
Frequently Asked Questions
Expand all






















