We at CARS24 are set to transform how used automobiles are bought! A first-of-its-kind in the Indian pre-owned automobiles industry. You can now buy used cars completely online and get them home delivered. Also, we offer a 6-month free warranty and a no-questions-asked 7-day return policy, much like buying any other product online.
With this launch, we aim to lead with ‘clicks over bricks’ culture in India while encouraging consumers to embrace the simplicity and convenience of buying their next car entirely online.
CARS24 has one of the largest inventory, with over 10,000 pre-owned cars. With a wide selection of cars, find the exact model you’re looking for in the perfect condition in your preferred colour against being forced to choose something sub-optimal. Additionally, transparent pricing and a technology-enabled catalogue allow you to quickly browse through thousands of cars and choose the one you truly love.
CARS24 owns and fully refurbishes each of its cars at its state-of-the-art workshop to ensure the cars are as good as new before offering them for sale. We’ve also invested heavily in technology-based refurbishment centres in order to provide customers with good quality cars.
CARS24 will set up 7 refurbishment facilities across 50 acres land in top Indian metro cities. Around 20,000 cars per month will be refurbished at these facilities allowing the brand to fulfill its promise of delivering the highest quality customer experience and satisfaction.
“The widely accepted process of buying a car is outdated, tedious, tiresome, and definitely not fit for today’s consumers. The future of car buying is entirely online as it allows the buyers to buy what they like, and what they like is what they get on CARS24. To close the trust gap, we now equip our consumers with a no-questions-asked 7-day return on the car. Our customers love the proposition, and hence, our online sales are growing rapidly. We look forward to continuing our mission of delivering the best car buying experience for consumers by providing better selection, quality, transparency, convenience, and peace of mind making it no different to buying any other product online today.”Vikram Chopra, Co-Founder & CEO, CARS24
Over the past few months, we’ve extensively used technology to revolutionize the way customers shop for cars. It has made huge investments in cataloguing cars to allow the customer to make an informed buying decision. Buyers can now inspect high-quality, 360-degree images from the comfort of their home while simultaneously enjoying an immersive experience, just like a test drive. As part of this investment, 20 car studios across 10+ locations in the country are operational, cataloguing 400 cars a day.
With customer-centricity at its core, CARS24 ensures each car listed on the platform for sale has passed 140 points inspection; the company does not list any car that does not pass these stringent quality tests. For the prospective buyers of pre-owned cars, CARS24 has also simplified the financing process by providing customised financing options, again fully contactless with video KYC and near real-time processing of a loan.
CARS24 is pioneering the shift to online car buying in India. It offers consumers the choice to choose from thousands of top-quality cars listed on the platform from the comfort of their homes or on the go via their smartphones. Every CARS24 car comes with a 6-month warranty and a no-questions-asked 7-day return policy coupled with a promise of delivering the vehicle to the customer’s door in a branded delivery truck. Since the launch of the new business model, CARS24 has sold more than 5000 cars to date.